I am currently staying here with my family and I for Spring Break and little did I know I was in for a huge disappointment. I read the reviews and very impressed...so I said "why not"! I'm not sure if the reviews I was reading came from past guest who aren't really big on being comfortable or quality away from home but my stay currently has been a messed! On arrival day, we were greeted by a male worker that pushed a luggage cart out to us and walked away...no help. I asked if we could be accommodated sooner than check-in since we flew in earlier and I must admit the desk clerk Vera was very polite in trying to assist...I guess. We was put in the room type I had reserved minus the fact it was smoking and had a red stain on the bed linen (which was white) and a used, broken playpen that was left in the room by a previous guest...hmm, I have children, I do not smoke and I have a 3month old baby...so we were moved to another room; another room in which a pregnant manager personally worked hard to clean for my family. I guess the part that really aggravates me is how old and broke down the elevators look...it's actually a sign in the elevator that look as if they were trying to personally remove saying "the elevator wasn't up to code and was in violation with the county. Please do not remove sticker." You have to wait in the elevator lobby with a trash can overflowing with stinky garbage, if too many people are showering, the water pressure I. The shower decreases and oh yeah, they advertise free in-room wifi...well the trick is if the hotel is completely full, you can not connect to the in-room wifi provided....you have to come sit in the small two desk computer space called a "business center" or the lobby, which I am in right now typing this review. I called the front desk so much, but no one knew anything about the cause of my complaints, however I was informed by the desk clerk that works at night only works twice a week so he do not have a clue, everyone is upset because they are under new management and no one has received a paycheck. Also the manager name Kathy is just as clueless as the staff. Please avoid the head-cation and set up your accommodations elsewhere
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- Also Known As:
- Atlantic Resort Ocean Palms Hotel Daytona Beach
- Quality Inn Daytona Beach
- Daytona Beach Quality Inn