Arriving late on Biketoberfest ( we were from out of town and did not know it)with few rooms available, we found this one room. The motel seemed and looked pretty nice and clean. After a 12 hr drive from Va (visiting my MOM in a nursing home) not a vacation we were very tired and just wanted a comfortable and clean bed. Jumping into bed my daughter and I were watching TV when suddenly she began screaming, OMG there's a ROACH!!! Sure enough a roach was right between us on the night table. My heart sank as I knew I wouldn't sleep, omg we were SO tired, but I jumped up to take a picture, and called the front desk. The women who answered the phone said to me, well dear we have a can of roach spray if you would like to come get it.. ARE YOU FREAKIN KIDDING ME. Does she think I would spray roach spray and be able to SLEEP??????????????????? Not only do roaches carry diseases but I believe Roach spray is a carcinogen. Goes without saying we didn't sleep, but I did receive all of my money back. I feel I should get a FREE weekend in a NICER of the Ramada's somewhere in the Caribbean for my sleepless nightmare, and the staff member that answered the phone should be tortured by bugs where being suffocated by BUG SPRAY after driving for 12 plus hrs.....DONT STAY THERE