We stayed at this hotel one night during the week. We chose this hotel over many others in the area because they boasted room service and restaurant on site. The rate was normal for a Hilton ($115.00 for the night) but the service was not! The room was tiny and the bathroom not clean. We called for room service about 6PM and was told it would take about an hour. About 2 hours later they called and said they were not doing room service any longer, we would have to come downstairs. We did. We went to the hostess and she sat us and gave us menus. The dining room was semi-crowded. A waitress came by and gave us water, she never came back. No one took our order. No one would talk to us. Two and a half hours later (no lie) we finally went back to our room. It was a stormy night and we did not want to take the kids out that late. So we waited till morning to eat. We explained what happened to front desk manager, and that person shrugged it off. The dirty bathroom, no room service, waiting for HOURS for food never to get any and then attutudes with the front desk? No thanks! Never again! Poorly run and poorly cleaned! This was not a Hilton by any means! Except of course, the price!