We stayed there when they had the poop in the pool incident. It was totally not the hotel's fault and they were on the scene quickly and I was glad to see they closed the pool for awhile, putting their guests saftey first.
Our room was clean and it was cleaned each day. We did find two roaches and a bed bug in our room and this is something they really need to deal with. But the pool area was nice and the Tiki bar was clean, the food good and a definite assest to the hotel.
The staff was ok, but could be a little friendlier at the front desk. The cleaning ladies could not have been more helpful and nice.
Overall we enjoyed our stay there and we would like to return.

The hotel in general was run down and dirty. We had to change rooms because of filth. The room we were moved to (one of their suites) had broken beds, there was a leak running down the wall and I found a used condom in the hide a bed. The pool was closed because someone was pooping in it, and there were problems with the water (had to be shut off). When we booked this room I was assured this was a family friendly hotel. The people in them room next to us were loud, on the patio smoking pot and drinking, they made a game to see who could throw cigarettes off the patio onto the cars below. It was so bad that I had to make my grandchildren come inside. When I tried to call the front desk there was no answer (several times). I went to the front desk and spoke to the general manager (Patty). She told me that if I shut my mouth and stopped complaining maybe my grandkids would enjoy their stay (she said this in frony of my grandchildren). Then she threatened to have me evicted from the hotel. My daughter made an attempt to get in touch with Pattys boss but her calls were sent to Patty. Patty nor any of her staff would tell me (or my daughter ) who Pattys boss is. Best of luck if you plan on staying here.

I'm not a very picky person when it comes to hotels but this one was horrible. It is by far the worst place that I have EVER stayed (and I have been to other countries). The room stunk. It smelled like mold. The office staff was rude from the first minute that we walked in. They were rude during the check-in. Our room was not cleaned the entire 3 days that we where there. Also, THERE WAS A SIGN IN THE KITCHEN SAYING THAT IF YOU DO NOT CLEAN UP THE KITCHEN OR LEAVE TRASH YOU WILL BE CHARGED A 50.00 CLEAN UP FEE. What kind of hotel if this? Beware if you are staying there, some of the rooms are sold out to private owners and rented out. I believe that is what we got but wasn't informed of this. Plus, while we were at the pool, we as well as other guest were harassed and told that we had to prove that we were actually staying in the hotel. The pool manager was VERY rude. We had to show our room card or else get kicked out. I can understand that hotels don't want other people using their pool; but the thing that got me was that the guy was SOOOO rude about it. He made us feel like we were criminals. Plus the door to the balcony in the hotel was an old worn-out door. It didn't make me feel safe at all b/c it just had a simple bedroom door lock on it. We paid almost 90.00 a night for this hole in the dump. I would have felt safer in my car. Beware the pictures they show you on the website are nothing like what you see in the rooms. I have pictures of my room if you need to see them.

The hotel was ok with the exception that there was hair on the floor. And the room smelled moldy.