Where do I start? I had the worst experience ever . First of all I booked a room in advance. When I arrived at the hotel I was told I didn't have a reservation. I then gave them a copy of the reservation, Finally Kim and Richard found the reservation but did not even say sorry. Kim was slurring her words as if she was intoxicated. After I was given my keys an hour after we arrived we went to our room. The room was musty and cold. The heater didn't work and there was a 3 inch hole above the glass door where I could see outside. I went to the office and asked if i could get a refund or a good room. Both were denied. Richard was rude and cursed at me in front of other guest. This is unacceptable. I have said enough I could go on and on. Sadly to say they would not accommodate me at all. My wife and I went ahead and checked out with out a refund or satisfied. I wouldn't recommend this Hotel to my worst enemy. You are forewarned...
- Official Description (provided by the hotel):
- We would like to say that we are continuously updating our property, we just installed black out curtains on our Oceanside, and a number of our mattresses and have installed 42" inch flat screens Tv's. We have 3 hours more of sun on our property. We are American Family Owned and operated. We live on our Oceanfront resort features 17 units. Of the seventeen units feature fully equipped kitchens featuring stove, refrigerator, microwave, coffeemaker, toaster, pans, dishes, and other cookware. Our unit range in size from one bed up to huge units that can sleep 8-10. Our resort is American Owned and Operated. Owners live on the property to provide 24/7 Service and Security. Our motto is clean, safe, and secure. Beautiful Sunrises. Beautiful Sunsets seconds away over the Halifax River. Come enjoy a stress free vacation at our resort. Public transportation available nearby. Free cable TV, Wi-Fi, Parking. Totally rebuilding our oceanfront pool with a whirlpool jets and sun decks. Most rooms feature private garden patios overlooking the ocean. There are over 20 restaurant, Markets, Fishing Piers, 3 Miniature golf courses within 2 miles trailer parking and box truck parking available close by. Tractor trailer drivers; we can help you with nearby parking for your trailer. We are located around 4 miles from Ponce Inlet Lighthouse and the charter boats, jet skis rentals, boat rentals, restaurants and nightlife in Ponce Inlet. Daytona Kennel Club and Poker Room 9 miles. Daytona International Speedway 8 miles. Daytona Beach Boardwalk and band shell 7 miles. ... more less
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