Checking in started our disappointments. The man behind the counter didn't seem like he wanted to help us. Lacked customer service skills and was extremely scattered and unorganized. The " surprise fees "at this place are ridiculous considering how much we paid to stay here. They surprised us with parking fees of 90 plus dollars and a safe fee. Which was good because in previous reviews reported stolen property. Perhaps background checks on their employees would help. Upon arrival at 1 am Our key didn't work and took them almost 2 days to do something about it. When we entered our room it reeked of cigarettes although we had a non smoking room. Which was fantasic because I have asthma and couldn't breathe. The bathroom was filthy. The breakfast was disgusting and overpriced. I don't think anyone wants texas toast with bugs flying in the container. The only good thing about this place is the location. I have stayed in cheaper places that were so much cleaner and maintained better.
- Official Description (provided by the hotel):
- Located directly on "The World's Most Famous Beach," this soothing Daytona Beach oceanfront hotel features beautifully appointed oceanview and riverview rooms. ... more less
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- Also Known As:
- Plaza Ocean Hotel
- Plaza Ocean Resort
- Plaza Ocean Club Hotel Daytona Beach