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“Everything you Expect and More” 5 of 5 stars
Review of Hilton Daytona Beach / Ocean Walk Village

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Hilton Daytona Beach / Ocean Walk Village
3.5 of 5 Resort   |   100 N Atlantic Ave, Daytona Beach, FL 32118   |  
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Enjoy Breakfast for 4!
Ranked #43 of 109 hotels in Daytona Beach
Honolulu, Hawaii
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
“Everything you Expect and More”
5 of 5 stars Reviewed December 4, 2012

From the check in at the front to the Check out when the front desk call me a cab, this entire stay was first class.

Even house keeping went out of their way to make my stay great, making sure I had everything I needed and requested.

The only challenge was finding my way around the hotel, as it is very large and spread out on several floors.

The beach is 27 miles of packed sand, so you can run, walk or bike forever in either direction.

The weather was great during the month of November and December and there are plenty of attractions to keep you busy.

The rooms are quiet, so the sleep quality was great.
Overall I really enjoyed my stay.

Room Tip: If you can get a room on the 3rd floor with an ocean view in the south tower, you will enjoy good Wi...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, December 11, 2012
At the Hilton Daytona Beach Oceanfront Resort, we aspire to provide a truly memorable stay complete with everything you need, so we’re glad to read this was your guest experience. Your kind mention of the first-class service you received is a joy to read and will be shared. We greatly appreciate your review and hope we get to welcome you back again very soon.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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English first
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2012

My family and I stayed here over Thanksgiving weekend and it was great, will try to come back next year as well. The staff were very helpful and polite. We were amazed at how quiet the room was, couldn't hear any outside noise.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, December 3, 2012
We’re ecstatic that you and your family chose to spend Thanksgiving at the Hilton Daytona Beach Oceanfront Resort and certainly hope it becomes an annual tradition! Your acknowledgement of our relaxing accommodations and friendly staff make us smile. Thank you for your review, we look forward to seeing you during your next trip to Daytona Beach.
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Hinesville, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 23, 2012

Truly the nastiest hotel I have ever stayed at. The first room they put me in had someone else’s hair on the toilet and bath tub. The second room they put my family in had what looked to be grape juice dried on the bathroom door mixed with hair….many small hairs that were not my families noted in the shower….thick, sticky dust on the closet doors….dust over the air vents…stained bed covers…stained chairs….and what looked to be BLOOD on the curtains. What bothers me the most is I asked to speak with the manager and apparently he/she is too busy. Damien had our room cleaned and I appreciate it but his comment of “hotels by the beach are dirty...” pretty much told me the attitude of the staff. I was quick to point out that the Marriott on the beach in Ft Lauderdale, Treasure Island and many others are spotless. Some convention center….lobby was beautiful but the bathrooms were dirty...very poor set up to check in...they had to know how many people were arriving... This is a direct reflection of very poor management.

Room Tip: Do stay here!
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, November 27, 2012
Please accept our sincerest apologies as the stay you described is not what we want for our guests. The cleanliness of our rooms and the comfort of our guests are extremely important to us, which is why our housekeeping team adheres to a stringent cleaning procedure daily. It is clear that the accommodations you detail did not meet your standards and they do not meet ours, which is why we have alerted out staff to investigate your comments ensuring future guests experience the best of what our resort has to offer. We regret if the service you received fell short in anyway, and invite you to contact us should you wish to further discuss any issues. Thank you for your invaluable feedback, we certainly hope you’ll reconsider giving us another try.
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Atlanta Ga
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 21, 2012

hotel emplyees were courtious and helpful. They made our stay enjoyable, the resturants were very good and our stay was excellent. The beach was a carfree area and very good. The room was pleasent and comfortable with nice amenities.

Room Tip: cabanas are excellent rooms and a good value
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, November 27, 2012
How wonderful to hear from a guest staying in one of our Cabana Suites! We hope you enjoyed the beachfront access and outdoor patio, perfect for taking in the sights of The World’s Most Famous Beach. We’re glad you had pleasant dining experiences at our many on-site restaurants and appreciate your kind mention of our staff. It is touching to know our team helped make your stay at the HIlton Daytona Beach Oceanfront Resort a memorable one and we look forward to welcoming you again in the future, thank you.
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1 review
3 of 5 stars Reviewed November 18, 2012 via mobile

I have to say for a Hilton it is very disappointing. First, the tub in our room drained very slowly. Second, No blow dryer, and finally no microfridge or microwave. The Internet was 10.00. The room was clean, I guess I can say that. The main lobby was clean. I will never stay here again when cheaper hotels can offer more and not charge for every little thing.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, November 20, 2012
All guest feedback we receive is greatly appreciated and while we are glad you found our facilities to be clean, it is disheartening to learn of your overall disappointment. For your convenience, each of our guest rooms include a hairdryer, so we will be sure to look into your comments to make sure our rooms contain everything our guests need for a comfortable stay. In-room refrigerators and microwaves are available upon request and for a nominal fee, complimentary Wi-Fi is available in our North and South Tower lobbies and is also included as a free amenity in many of our packages on our website. We hope that you’ll reconsider a future stay with us so that we may change your impression.
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2012

The hotel is located right on the beach with the Ocean Walk Shoppes adjacent. The room was very clean and well stocked with towels and incidentals each morning. We were in the North Tower. It's somewhat of a walk to the North Tower elevators from where we checked in but watching the Christmas decorations going up was fun to see. We self-parked the car. The lot is across A1A on Auditorium Blvd.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, November 20, 2012
We love that you got to see our holiday decorations go up and it sounds like you had a great stay at the Hilton Daytona Beach Oceanfront Resort! Our convenient location next to the Ocean Walk is just steps from the beach and offers a wealth of things to do during your visit! We appreciate your kind mention of our guest accommodations and hope we have the opportunity to welcome you back in the future, thank you.
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Altamonte Springs, Florida
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 16, 2012

The convention area and lobby are really nice, and that's about it.

The rooms (4th floor at least) have really dated decor and it has that old dirty feel. They had several piles of dirty laundry sitting in the halls for several hours and the halls smelled funny. I was reminded of a motel 6.

If you are not lucky enough to get free (slow) wifi in your room (based on proximity to convention area), you have to pay $10/day for internet. Breakfast at the hotel is $20. I elected for IHOP instead where two of us ate for less than that including tip. I have had much better hotel experiences for much cheaper. Parking is also extra at $12/day at the lot across the street or $19/day for valet.

Even though my company will be holding another convention here next year, I will be staying at one of the nearby hotels.

Room Tip: Oceanfront rooms are better than oceanview rooms, but the rooms in the adjacent hotels are better.
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaytonaHilton, General Manager at Hilton Daytona Beach / Ocean Walk Village, responded to this review, November 20, 2012
While we’re glad you enjoyed our common areas, it is truly disappointing to learn that you stay fell short as it is extremely important our guests consider us a value. We offer a variety of special offers and packages on our website which include not only a discounted rate but also many complimentary amenities like breakfast. Currently, we are working to update our resort with a number of extensive renovations and appreciate your patience. An additional upgrade is the inclusion of Wi-Fi in each of our guest rooms by the end of the year, which is currently free in the lobbies of our North and South Towers. Thank you for your review, we hope you’ll reconsider giving us another chance the next time your travels bring you to Daytona Beach.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Daytona Beach / Ocean Walk Village

Address: 100 N Atlantic Ave, Daytona Beach, FL 32118
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Daytona Beach
#18 Business Hotel in Daytona Beach
#26 On the Beach Hotel in Daytona Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Daytona Beach / Ocean Walk Village 3.5*
Official Description (provided by the hotel):
The Hilton Daytona Beach Resort/Ocean Walk Village is located in the heart of the 'World's Most Famous Beach'. Our resort offers seven onsite restaurants and bars, a full service spa, two outdoor pools, whirlpools, fitness center and 60,000 sq/ft. Of event space. You will enjoy our proximity to great local attractions and a variety of entertainment options at walking distance from our hotel. Make sure to visit the Ocean Walk Shoppes, Daytona Lagoon Waterpark, Daytona International Speedway, LPGA International or enjoy festivals at the Daytona Beach Bandshell - featuring outdoor Summer concerts and fireworks every Saturday from Memorial Day through Labor Day. ... more   less 
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Also Known As:
Hilton Daytona Beach / Ocean Walk Village Hotel Daytona Beach
Hilton Daytona Resort

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