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“If you like a great resort, but a dirty room, stay here!” 2 of 5 stars
Review of Tuscana Resort Orlando by Aston

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Tuscana Resort Orlando by Aston
3.5 of 5 Condominium   |   1395 Tuscana Lane, Davenport, FL 33896   |  
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Holland, Michigan
Top Contributor
57 reviews 57 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
“If you like a great resort, but a dirty room, stay here!”
2 of 5 stars Reviewed November 17, 2012

The resort is on beautiful grounds and not to far from Disney & Legoland. However before you go, please note each unit is owned by an individual. Our room had mold in all showers.(see pic below). Our sheets were stained, the pillows were lumpy & stained, something I'd never give a guest in my home. Carpet was disgusting, had pee stains and who knows what other stains. If you are over 5 feet 3 inches and 150 pound all the furniture will be terribly uncomfortable. You have no control over the air, so expect to sweat or freeze, depending the day. You are responsible for your own toilet paper after your roll is out, to strip the beds when you leave and wash towels. You must remove your own trash and provide your own bags, so be prepared to buy trash bags, laundry detergent, T.P., paper towels, etc. Staff was nonchalant about most everything. Pool is nice, Bartenders were great. Game room was good. Grounds well kept. There IS NOT a business center is is one lap top with a printer for you to stand at and move on.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuscana1, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review, November 21, 2012
Thank you for taking the time to let us know about your stay. We are very sorry to hear your concerns with the condition of the condominium where you stayed. Upon notification of our management staff, any deficiencies would be corrected to your satisfaction. We take pride in reacting and fixing the problem while the guest is staying with us. Each condominium has its own thermostat and the temperature is regulated by the guest. Each condominium is privately owned and the linen and a basic starter kit is provided in each condominium. All additional supplies must be purchased by the guest and we try to make this very clear in all our information, both in print and on our website. Trash bins are located around the property to dispose of trash, to ensure the cleanliness around each of the condominiums and the grounds. We were happy to hear you enjoyed the pool, restaurant and game room. I hope we given an opportunity to have you stay with us again.
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676 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Ossett
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 10, 2012

This is an excellent base within 20 mins max drive to all main attractions. It was clean and all staff were really friendly and helpful. There is a petrol station, chilis and supermarket at the end of the drive. It's was very quiet and had plenty of parking. The pool area was fab and spotless! It has all the usual things you'd need in the kitchen area including the important cork screw! The rooms were ample sized had we has a large enough bathroom and walk in wardrobe! The only criticism would be you only got 1 roll of toilet roll so make sure u take some! Be aware that some blocks are near the motorway luckily ours wasn't. We requested a ground floor apartment which we got. So email and ask for a block away from the motorway! I'd recommend stopping here!

Room Tip: Ask to be away frm the motorway!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TuscanaR, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review, November 21, 2012
Thank you for taking the time to write a review on our resort. We aim to honor special requests, if we can, and glad we were able to honor yours. We are glad you enjoyed your stay, especially our wonderful pool area and restaurant. We look forward to having the opportunity for you to stay with us again.
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1 review
5 of 5 stars Reviewed November 10, 2012

The staff were helpful and friendly the location was great, the accommodation we could quite easily have lived in! I would highly recommend this resort to anyone wanting to visit Florida. Surrounding shops were very convenient and accessible and the local restaurant was excellent. All in all we had a fantastic holiday.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanaR, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review, November 21, 2012
We are so glad you enjoyed your recent stay with us. Our goal is to make sure all of our guest's stay are pleasant and relaxing. We look forward to you being able to stay again in the future.
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Lichfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2012

Had a great stay at Tuscana. Staff excellent, pool area excellent. We were in the furthest block from the pool which we were initially disappointed with but with experience it was the right block as it was the furthest from the I4 motorway - wouldn't have been too impressed with being too close to that.
Apartment clean and well equipped. Beds comfy and air con working. 10 mins from Disney and 20 from Universal. Good supermarket close by and restaurants. Bar and grill on site great. Would definitiely stay again

Room Tip: Ask for block 8 or 9 away from the I4
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanaR, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review, November 5, 2012
Thank you for your comments on our Tuscana Resort. Our guests love the pool area and the convenient location of shopping. The short drive to Disney and other attractions make the location perfect for your vacation.
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Niagara Falls, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2012

The people we have met and made friends with over the last four years are amazing. Dave, Janet, Jenny Dionne and the rest if them are like family. We have taken the whole family down for a trip. There were 13 people and everyone had a blast. Close to everything but far enough for privacy .

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanaR, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review, November 6, 2012
We are so happy that your Family enjoyed their stay at our resort. We are even happier that our staff made such a lasting impression! We strive to make sure that all our guests have a relaxing time. Thank you for taking the time to write a review. We look forward to have you stay again.
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Orillia, Canada
Top Contributor
71 reviews 71 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 1, 2012

Our family of four stayed in here in February 2010 and we enjoyed ourselves. It is a little out of the way and we had to do a lot of driving to get everywhere. Lots of trips back into Orlando. The kitchen was well equipt and the washer/dryer was handy as well. There was limited seating in the living room for a family...but we made due.
Pool area was nice. It was also nice to have the Publix close by. Overall I would recommend this resort if the price was right. Would not pay more than $80 per night.
We will be returning to Orlando this winter and have decided to stay in Lake Buena Vista to be closer to everything.

Room Tip: Request rooms away from I 4.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lighwater
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 28, 2012 via mobile

This is a perfect break in a great location that can't be faulted for value. There is 9 buildings in total all behind key coded gate entry. The apartments are all key card access and are very clean and all come with a starter kit to make you feel very welcome, Publix is just 5 minutes away for everything else you need. The pool and bar area is great and there are plenty of sun beds for everyone, the bar is very well priced for food and drink with friendly staff, happy hour 4-6 is a nice way to relax after a day around the parks. There is a small fitness room that is equipped with enough for your holiday should you wish. Tuscana is in a great location and Disney is 15 minutes away and Universal 30 minutes. There also plenty of restaurants within 10 minutes drive. Tuscana is a place I would recommend to friends, clean, friendly staff, great pool and bar and value for money.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TuscanaR, Director of Sales at Tuscana Resort Orlando by Aston, responded to this review, October 29, 2012
Thank you so much for taking the time and share your comments about your stay with us. We are glad you enjoyed your stay and we look forward to having you as our guest again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tuscana Resort Orlando by Aston

Address: 1395 Tuscana Lane, Davenport, FL 33896
Phone Number:
Location: United States > Florida > Central Florida > Davenport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Specialty Lodging in Davenport
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tuscana Resort Orlando by Aston 3.5*
Number of rooms: 250
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Also Known As:
Tuscana Hotel Davenport

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