Place is as good as it gets. There are alot of fees, which you must read the fine print. It is a golfers paradise..I am not much of a golfer, but I still enjoyed the resort just as much. Great Pools and views. All kinds of activites...Great place to unwind between the hustlke and bustle of the theme parks. The only bad experience, was the Lazy river was closed for maintanence and not mentioned anywhere on our reservation.

I was able to book a room for one night on 11/24/12. I realized that there was an additional resort fee (18.00/night) but was very disappointed to learn after the fact that I had to pay an additional 14.00 for self parking. You would think that would be inclusive of the resort fee.

A friend and I selected this place for a golf weekend getaway based on the ratings and feedback. We found the service at the Omni to be excellent. Olive at front reception was wonderful and helped us both when we arrived and again on our final day - thanks!

We found the courses at ChampionsGate to also have a great staff. I wish I could remembers their names but the gentlemen who got us started in the cart area on each of the 4 days between November 22 - Nov 25th (12:00pm) were also great.

Pros: Great golf courses on-site, wonderful customer service, good food (recommend Zen)
Cons: Far from Orlando, as is the case in Orlando too many families / kids but avoidable here

We chose this hotel to celebrate our son's 5th birthday weekend. The hotel was LOVELY and the staff went above and beyond for my son's birthday (i.e., they sent up a small cake!). Big shout-out to Norma Spence, the hotel's Pre-Arrival Coordinator, for being so thoughtful. My sons loved being able to eat cake in their hotel room -- mom and dad took a bite too. :)

We had a GREAT time. The hotel is not far from the parks at all, maybe a 10-minute drive? There is also a small shopping area just off the hotel grounds with a Publix grocery store, pizza shop, convenience store, etc.). While we didn't golf this trip, the hotel is a golfer's paradise (but they also have a spa, zero-entry pools, lazy river).

It's very hard to find complaints, but here are the suggestions I have for the hotel:

1. For a hotel that says it's "family friendly," they don't keep in mind what time families with young kids (ours are 5 and 2) actually GO TO BED and plan the nightly turn-down service and cookie-and-milk delivery with that in mind. For example, while the cookies are a very thoughtful and generous touch (part of being a Select Guest member), the 9:30pm delivery was a little late. A better option? Mark which guests have young kids, then plan to have the cookies and turndown service at a far earlier hour (ideally 7:30pm) before the family has already gone to sleep.

2. The advertised "free shuttle" to the parks did not work for our needs. While it left the resort at a reasonable hour in the morning, the only return options were very late (i.e., depart parks at 8:45pm). Again, for a hotel that is so "family friendly" keep in mind that a family with 2 small kids will NOT be able to tolerate the parks for 12+ hours. I hope the Omni considers adding a return shuttle option earlier in the day, perhaps 5:30pm or 6pm, at least during the weekends? Small kids generally go to bed by 9pm, especially after a long day at Disney World. It was a little frustrating having to pay both Omni's $14 resort parking fee AND Disney World's daily parking fee.

3. The room service was speedy, the man who delivered it was exceptionally kind, the presentation was great, but the food was just "eh" -- didn't overwhelm us.

4. Again, as part of being a Select Guest member, we LOVED the complimentary beverage service in the morning.

5. Our sons LOVED the welcome goody bags!

We had a good experience...the beds were comfortable, the rooms were VERY clean. We wish it had been warmer so we could have fully used the pool...weird cold snap over Thanksgiving weekend. But we will be back one day when the temps are hotter -- it's definitely a very, very nice, clean, and beautiful resort.

And all those perks make me want to continue my loyalty with Omni hotels -- so please consider the "special needs" of families with very young kids. Thanks, Omni, and keep up the great work.