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“Better than expected” 4 of 5 stars
Review of Sheraton Fort Lauderdale Airport & Cruise Port

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Sheraton Fort Lauderdale Airport & Cruise Port
3.5 of 5 Hotel   |   1825 Griffin Road, Dania Beach, FL 33004   |  
Hotel amenities
Ranked #9 of 17 hotels in Dania Beach
GreenLeadersBronze level
Ottawa, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
60 helpful votes 60 helpful votes
“Better than expected”
4 of 5 stars Reviewed November 14, 2012

Although there was confusion at check-in and it took a little while, over all it was a pleasant stay, clean hotel, comfortable bed as usual at Sheratons, shuttle to the airport was on time.
Too bad you're pretty isolated, need a car or take a taxi to do anything

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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636 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Tucson, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2012

Cheked in on 11/7/12. Met Nathan at th Bell Stand. He made us feel like we lived there..Showed us all the amenities of the hotel and was very pleasant to talk to., Down at the bar, we met Patrick. This man is a must see at the hotel - Very on top of the area and a super bartender. This was our second stay at this location and we will definately return. Patrick said he hopes to serve us again when we return for our next cruise. Both Nathan & Patrick are great assets for the hotel.

Pete Stockberger - Tucson, AZ

Room Tip: Corner suites hav great views. Ask to view the Airport.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry M, Director of Sales at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review, November 16, 2012
Thank you for the terrific feedback regarding your stay with us. We will be sure to give Nathan and Patrick recognition for their outstanding service.
We look forward to your return so we may continue to provide you excellent service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2012 via mobile

Best service ever!!!!! I couldn't have asked for a better person!!! Never been to Florida first time ever and if it wasn't for Rich I don't know what I would have done!! If I could fit him into my pocket and take him home I would, but he needs to stay to give others the same great experience and warm welcoming!! :)

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mentor, Ohio
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 10, 2012

Once again parking gate prob with key card which they have the gall to charge $15 a day for & $10 a day for Internet! What a rip off & bathroom door won't stay open so propped it with my own personal doorstop - the maid took it!! Plus she neglected to give me new packet of supplies for coffee day 1 and again day 2 so no stirrer or sugar. The cent us do loud & no way to turn it off only 1 switch so if you wAnt light you have no copier but to get blasted with loud annoying noise entire time in bathroom. Poor lighting by chair & luggage/closet area & no mirror by desk. Do not choose this hotel for business travel!

  • Stayed November 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerry M, Director of Sales at Sheraton Fort Lauderdale Airport & Cruise Port, responded to this review, November 15, 2012
Thank you for taking time to share your experience with us. I sincerely apologize for the service issues you experienced. I would love the opportunity to address these concerns further with you to understand more about your service concerns. Please contact me directly at the hotel at your convenience, and I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2012

We stayed at the Sheraton prior to our cruise. We were so impressed with the customer service from everyone from the shuttle driver, Carlos, bell hop, Nathan, to the lounge server, Maria. Everyone's main concern was for our complete satisfaction. Room was clean and the bed comfortable.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Top Contributor
67 reviews 67 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 7, 2012

My wife was taking a flight next morning to California. we live in Jupiter so we took 95 south to Griffin Rd and got off and right there on the right was the hotel. Check in was quick parking is
$ 15.00 but most of the hotels charge. The hotel was clean the pool heated and the room 4th floor was quiet and dark at night. Close to everything and my wife took the morning shuttle about 15 minutes right to the airport. I left at 6 AM to beat the rush hour traffic and was home 65 miles away in 1 hour. Price was right.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 6, 2012 via mobile

We had a tough day with united airlines. We flew from SF and were exhausted from one mishap after another. The first smile all day and great attitude came from the shuttle driver, Aaron. Next from Paul checking us in with friendliness and another smile. Nathan came over to carry our luggage but we didn't need him. He went out of his way anyway, knowing he wasn't getting a tip, to check on food and transportation for us. We loved this place !

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Fort Lauderdale Airport & Cruise Port

Address: 1825 Griffin Road, Dania Beach, FL 33004
Location: United States > Florida > Dania Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Dania Beach
#7 Business Hotel in Dania Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Fort Lauderdale Airport & Cruise Port 3.5*
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Also Known As:
Sheraton Fort Lauderdale Airport And Cruise Port
Sheraton Fort Lauderdale Airport & Cruise Port Hotel Dania Beach
Sheraton Dania Beach
Dania Beach Sheraton
Dania Sheraton
Sheraton Ft Lauderdale Airport

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