The primary reason I chose to stay at this hotel is that I understood their airport shuttle pick-up to be timely and frequent. When I made the reservation with the hotel I mentioned that I would be flying into Fort Lauderdale after midnight and did not want to be standing outside the airport alone for too long since my husband would not be with me and I am 7 months pregnant. The reservations agent assured me I'd have nothing to worry about----she gave me the shuttle phone number to call directly and said the driver would leave as soon as he heard from me that night. Unfortunately it took 3 phone calls and about 30 minutes of waiting outside the airport in the middle of the night for Sheraton's shuttle to pick me up. The room I checked into was clean and comfortable, I did get a good night's sleep once I finally got to the hotel. The gentleman who set up all the food in the club lounge----PAUL----was very pleasant. He was enjoyable to speak with and wanted to make sure club guests were happy with their snacks/drinks.

We stayed one night as we had a early flight next day at 6:30AM. We checked out at 4:30 and its just 5-10 minutes drive to Airport. Hotel looks very good and clean. Bar is very nice and we had some drinks there while watching football games.

Recently spent one night here prior to leaving for a cruise out of Miami. We arrived very late and left early the next morning. It was packed. We used SPG Gold points for our stay. Rooms were clean and beds were very comfortable. The hotel was closely situated to Interstate 95. Would stay here again.

Stayed here before flying home because of early start next morning. No good directions to registration desk and ended in parking lot which cost to get out of ($3.00 for 1 1/2 hours). Girl on registration really didn't want to be there, she was rude to both hotel guests before me and I was lucky number three. Told me that room wifi was $9.95 plus tax for 24 hours (complementary in most other hotels). I complained and was told "You use it, you pay". Hallway paint and carpets badly in need of refreshing, dust bunnies and ingrained dirt on room carpet, room was decorated like funeral home. Exit stairs disgusting. There are many other hotels in area I will never use this one again. Shame on Sheraton.