My husband and I stayed here to sort out some travel arrangements that had gotten totally messed up. The internet service was awesome. Our room had a musty, mildewy odor that we noticed every time we entered it. There was rust on the tub along the bottom - pretty unsightly but didn't effect function at all. Shower worked great. Couch and desk chair were stained. After housekeeping cleaned the room in the morning of our two night stay, I could not stay in the room because of the chemicals or sprays that were used. I have asthma though and am very sensitive to those things. We opened the window and aired the room out to get rid of the spray smell Pillows are old and lumpy - need to be replaced - and the mattress is not the best but we were so exhausted that we slept well anyway. Orange juice was strange, watered down or something. Neighborhood is a bit lacking. On a highway that was difficult to cross. Surprising little road noise in rooms, but some people noise from balcony. Closest restaurant is 4 blocks away. I'd recommend this for an overnight airport stay definitely - if I were going to be there longer, I'd probably look elsewhere. Had a refrigerator and microwave though as well as coffee making. Really our only problems were the odors and the location. Managing family was excellent - very kind, professional and efficient.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 weeks ago
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Your comments will help in our aim to provide you with a great customer experience
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Your comments about the room will be given much attention. We will be more attentive to customers with certain preferences on room conditions as well as odors especially that you are asthmatic.
We will do our best to improve more our service and hope that you will be more satisfied on your next stay should you decide to stay with us again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.