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“Great stay” 5 of 5 stars
Review of BEST WESTERN Crystal River Resort

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BEST WESTERN Crystal River Resort
2.5 of 5 Resort   |   614 Northwest Highway 19, Crystal River, FL 34428   |  
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Ranked #4 of 9 hotels in Crystal River
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
11 helpful votes 11 helpful votes
“Great stay”
5 of 5 stars Reviewed February 14, 2013 via mobile

We had hoped to stay in Crystal River 2 nights but had to leave after one night due to health issues. The front desk was so helpful when we checked in. She gave us directions for restaurants and where to see a nice sunset. We needed to go to the emergency room at 1:30 am and the night desk person was very helpful with directions to the hospital. The location of this hotel is great since it is on the water. Our room was very clean and comfortable. Unfortunately, we did not get to take a manatee tour so we will be back and will stay here again. One tip for travelers: this is a place for field trips, so if having lots of kids on the premises bothers you, maybe ask about that first. There was a bus load of kids the night we stayed, so it was noisy at times, but fortunately the adults in charge were great about quieting them down at a decent hour.

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, February 17, 2013
Thank you for taking the time to write about your stay with us. I'm sorry you had to cut it short. I hope you will be able to come again.
Frances Roberts, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Saint Pete Beach, Florida
Top Contributor
114 reviews 114 reviews
14 hotel reviews
Reviews in 45 cities Reviews in 45 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed February 7, 2013

This was our second stay here. We come once a year to see the manatees and visit. It worked out fine last year, so we returned. It seemed the room had been freshly painted, which was nice. For the price, it is fine. We use the manatee tour group right on site, which is very convenient. We also have tried the restaurants recommended by trip advisor and have not been disappointed. We will be back next year.

Room Tip: Try to get close to the water for a better view.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, February 8, 2013
Thank you for taking the time to write a review of your stay with us. We appreciate the comments and hope you'll come again.
Frances Roberts,GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 22, 2013

This was my second time to Crystal River for a Manatee trip. I originally booked Port Marina, but the reviews weren't very good. So, I changed to Best Western because I haven't had a bad stay at a Best Western in the past. When we arrived, the bathroom light didn't work, and ants were all over the place. Maint. left a can a Raid for us to use. The kitchen items were outdated, and the refrigerator motor kept me awake. There was no microwave in the room. When I asked for another room, I was told everything was booked. The bed was comfortable, and there was plenty of room for my family. I will choose another place to stay on our next trip to Crystal River.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, January 24, 2013
Thank you for your comments on your recent stay. i apologize for the problems you had. We were running a full house this past weekend. I hope you will try us again.
Frances Roberts
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeffersonville, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 17, 2013

We had reservations for Dec. 30. When we arrived in the 2nd floor room it had a strong musty smell. My handicapped daughter could not climb the steps. We went to the front desk and asked for a first floor room that did not have unpleasant odor. The person there made no attempt to look for a room but did refund our money. Thank goodness we found a clean first floor room close by at a lower price. We have stayed at the this hotel several times but never had a problem before and was always treated politely.

Stayed December 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, January 20, 2013
Thank you for letting me know about the problem you had. I can assure you this will not happen again.
I apologize for the inconvenience and hope you will come again.
Frances Roberts, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 6, 2013

The room was clean and good sized. There was some room for kids to play and the table was decent size; we ate a meal there. Fridge and microwave were in the room. The location was good. Convenient access to parks for kids and Crackers restaurant is right next door. Room could use some updating. The beds were a little soft and the pillows much too thin.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, January 7, 2013
Thank you for writing a review of your stay with us. We appreciate the comments and hope you will return again.
Thank you
Frances Roberts, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LaGrange, Georgia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2013

This hotel is located near downtown (such as it is) and on the water, There is a boat launch which can be used by those staying here; it also serves as a starting point for "manatee tours". The breakfast is adequate; the woman who supervises the breakfast area is efficient and very helpful. There was some late outside noise during our stay but the beds were comfortable and the hot tub was a welcome break at night. We didn't eat at the next-door restaurant (Crackers) but apparently it's popular.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, January 7, 2013
thank you for taking the time to write a review of your recent stay with us. We appreciate the feedback and hope you will come again.
Thank you
Frances Roberts, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 1, 2013

First time staying here and I was extremely impressed. We stayed here to go on the manatee snorkeling trips and it was awesome. Everything is convenient, every staff member in the gift shop, front desk, and dive shop are helpful and friendly. Crackers resteraunt had great food for great prices, we only had to walk across the parking lot to get on the snorkel boat. Town is quiet and so is the hotel. Very clean. I will definitely be back!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at BEST WESTERN Crystal River Resort, responded to this review, January 3, 2013
Thank you for taking the time to write a review of your recent stay with us. We're glad you had an enjoyable time and hope you will return again.
Frances Roberts, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Crystal River Resort

Address: 614 Northwest Highway 19, Crystal River, FL 34428
Phone Number:
Location: United States > Florida > Crystal River
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Crystal River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crystal River Resort 2.5*
Official Description (provided by the hotel):
Overlooks the Crystal River, and has a dive shop on property. ... more   less 
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Also Known As:
Best Western Crystal River Hotel Crystal River
Crystal River Best Western

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