Hello everyone Capt. Hank here. This review is in response to a review that was posted on 6/6/13 titled (wasted day of our vacation). I would like any past or possible future customers to know that this review is not Capt. Hank or Manatee Connection. It has been posted by mistake. As I was reading this negative review it was very disappointing to me as I have never had a negative review. As I read on realizing this couldn't be me because the review talks about asking questions to a women, taking videos,lens selections,and being in the water and other discrepancies, I knew this was not me or my company due to the facts that I am the only person that answers the phone or answers questions. I do not do video or swim with my customers (for safety reasons) Anyway I invite the party to please contact me on this matter 352-697-0220. I do believe this honest mistake came from the situation with Many company's working out of the same locations at the same times and places. I invite all criticism good or bad as long as it is me. Thank you for your interest in Trip Advisor and Manatee Connection. Capt. Hank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.