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“Very nice family hotel” 5 of 5 stars
Review of Country Inn & Suites Crestview

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Country Inn & Suites Crestview
2.5 of 5 Hotel   |   235 Rasberry Road, Crestview, FL 32536   |  
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Ranked #1 of 12 Hotels in Crestview
West Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
“Very nice family hotel”
5 of 5 stars Reviewed July 14, 2014

Stayed in this hotel by using the coupon rate on the way to Destin, FL. It is a very nice hotel which is meticulously maintained. My 11-year old daughter and my 15-year old son enjoyed the small swimming pool in the hotel. The room smelled fresh, clean, and the beds were comfortable. It is a bit in the middle of nowhere but it is a nice alternative to hotels in Destin, FL, which usually cost higher for the same quality.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, General Manager at Country Inn & Suites Crestview, responded to this review, July 21, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean, fresh, and comfortable guest rooms. It is also good to know that kids were able to take advantage of our amenities such as our swimming pool. We look forward to your next stay at Country Inn & Suites Crestview, FL.
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106 reviews from our community

Traveler rating
    68
    19
    10
    5
    4
See reviews for
45
25
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Detroit, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 6, 2014

Very clean, really nice housekeepers and receptionist. We only planned on staying 1 night, but the moving truck was late and one night turned into seven. My granddaughter loved the pool. The fresh chocolate chip cookies were a treat. The wireless internet was a little inconsistent, but otherwise a great place. Having a microwave, refrigerator, and two separate areas was definitely a plus. We used the washer and dryer as well.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, Manager at Country Inn & Suites Crestview, responded to this review, July 9, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our facility and all the amenities we have to offer including our pool. We will make sure to troubleshoot our wifi to make sure it doesn't have any issues. We look forward to your next stay at Country Inn & Suites Crestview, Fl.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bardstown, Kentucky
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 1, 2014

My family stayed at the Country Inn & Suites Crestview as a one night layover until our beach house check-in. These accommodations fit the bill. The hotel looks updated and compares favorably with the better Country Inn & Suites Locations. This location does not allow pets which helps to assist the staff in keeping the hotel clean.

The man assisting us at check-in was very knowledgeable and accommodated us, allowing us to check in early. We had booked 2 rooms and then booked a 3rd at the same time with no issues. Although not a big deal, I did not notice that my rooms were upgraded nor did I receive an "In-Room Welcome Gift" (both of these are perks of being a gold elite member). At other Country Inn & Suites locations there were bottles of water in the room. None of these issues were substantial to cause a commotion.

In the morning there was a nice breakfast including juice, cereal, waffles, eggs, fruit, biscuits & gravy and other items.

One note is that the walls and floors seem abnormally thin. In fact, when we checked in he stressed which of the 3 rooms could have kids in them. I stay in hotels a couple times per month and I have never had anyone even care about the occupancy requirements. Depending on what site you use to search for a room many times it does not even ask the make up of your party. Usually I will just leave that section blank or fill in as 2 adults. Luckily I checked the box that asked the number of children or I assume they would have had to spend the night in the car. This is literally the first time anyone has even acknowledged that ever. Just keep in mind that this is important and that you will hear every step that happens on the floor above you.

Some members of my party complained that the mattress was not comfortable, but I did not notice this as a problem. I think they just don't like their mattresses firm.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, Manager at Country Inn & Suites Crestview, responded to this review, July 9, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean accommodation and hot breakfast buffet. We like to have accurate number of guest in every room for two following reasons: First of all, it is good to know the total number of guest present in the hotel. Secondly, it helps us with room assignment as we are a wooden frame building. Our charges are not based on number of people as all the rooms are allowed to have maximum number of guest allowed by fire code. We look forward to your next stay at Country Inn & Suites Crestview, FL.

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1 review
4 of 5 stars Reviewed June 27, 2014

Melissa Mathews is an amazing receptionist. She was very polite, friendly and helpful. We love to come here when we are passing through. Country Inn & suites was a nice hotel but great staff makes it better. Thanks Melissa for everything!

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, Manager at Country Inn & Suites Crestview, responded to this review, July 9, 2014
Thank you for your feedback and for taking the time to write about your experience. We do take pride in our friendly staff and customer service as it is what makes all the difference. We are delighted that our staff succeeded your expectation specially Melissa. We look forward to your next stay at Country Inn & Suites Crestview, FL.
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Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 26, 2014

This place was great from the hot chocolate chip cookies at check in to the upgraded suite that came with a smile. Location was a little weird and GPS had some struggles, but signage got me there. Parking seemed to fill up at night pretty quickly too, but nothing detracted from the great experience. Staff was friendly with the exception of the manager who seemed distracted. He was not mean, but I stayed 5 days and never saw him smile. He was very busy, but cheerfulness helps on the road. Luckily the rest of the staff was grinning constantly and willing to serve with whatever I needed. The room was nice and bed was very comfortable. I would definitely stay here again and recommend you do too.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, Manager at Country Inn & Suites Crestview, responded to this review, July 9, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed hot chocolate chip cookies and complimentary upgrade. Our entrance is little challenging, however, it is good to know that our directional signage is serving its purpose. We look forward to your next stay at Country Inn & Suites Crestview, FL.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arab, Alabama
Top Contributor
61 reviews 61 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 26, 2014

My family and I stayed here on our way to the beach. The property was very clean. The clerk was very kind and attentive to our request. Upon entering the room we found a large bathroom, and a very narrow entrance into the sleeping area. ( I had noticed the narrow stairway leading upstairs from the lobby, however the stairways at the end of the hallways were large). The beds were firm but not uncomfortable. The only real drawback was that The bed cover was very warm, almost too warm, making sleep a little difficult for me. It wouldn't be my first choice for the area in the future, but it was very clean and convenient.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, Manager at Country Inn & Suites Crestview, responded to this review, July 9, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean rooms. We are in process of getting rid of those heavy bed covers and replace them with light and more comfortable alternative by end of Sep 2014. We look forward to your next stay at Country Inn & Suites Crestview, FL. .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houma La
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 22, 2014

On our way to Tampa Fl for a surgery , my fiance and I decided to stop midway of our trip and the Country Inn was just what the doctor ordered .... Close to the Interstate and free breakfast ..... cozy bedding and very clean rooms with a courteous staff .... so good we decided to stay there 7 days later on our return after my surgery was done .... will stay there again on vacation road trip !!!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
country08, Manager at Country Inn & Suites Crestview, responded to this review, July 9, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean comfortable rooms. We hope that everything went well with your surgery and look forward to your next stay at Country Inn & Suites Crestview, FL.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Crestview

Address: 235 Rasberry Road, Crestview, FL 32536
Phone Number:
Location: United States > Florida > Florida Panhandle > Crestview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Crestview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Crestview 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Inn And Suites Crestview
Country Inn & Suites Crestview Hotel Crestview
Country Inn Crestview

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