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“Awesome Hotel - Would stay there again” 5 of 5 stars
Review of Hyatt Regency Coral Gables

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Hyatt Regency Coral Gables
4.0 of 5 Hotel   |   50 Alhambra Plaza, Coral Gables, FL 33134   |  
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Ranked #3 of 11 Hotels in Coral Gables
GreenLeadersPlatinum level
kalkaska, mi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Awesome Hotel - Would stay there again”
5 of 5 stars Reviewed October 5, 2013

The Hyatt Regency is beautiful. Clean, quiet rooms and close to lots of entertainment.
Valet parking was great, and the staff was very helpful and professional. I requested extra pillows and they were delivered within 5 minutes.
Bathroom was super clean and lots of nice fluffy towels were available.
I highly recommend this hotel.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, October 7, 2013
Hello mommalorac,

Thank you for sharing feedback on your most recent stay at the Hyatt Regency Coral Gables. We are so excited to hear you received amazing service and room accommodations during your stay and we will be sure to sure this compliment with our team member and recognize them for this accomplishment. Your referral is our biggest compliment and we hope you will join us again on you next trip into Coral Gables.

Warm regards,

Drew D.-Guest Relations Associate
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648 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Miami Beach, Florida
Top Contributor
103 reviews 103 reviews
41 hotel reviews
Reviews in 45 cities Reviews in 45 cities
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed October 3, 2013

The staff at this hotel is about the best that I've come across - friendly yet professional and efficient - with one exception (see below)

Walking distance to many watering holes and places to eat.

My only complaint is that breakfast at the two sisters restaurant is slooooooooooow.

20 minutes before you get a menu (after being seated) add 30 minutes to get your order (which was supposed to take 13 minutes according to my waiter) - so 50 mins before you can start breakfast - it did not seem like an exception as I observed everyone being treated to the same speed of service.

I would stay at another hotel when in the area because the breakfast service does not cater for busy professionals.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2013 via mobile

My wife and I overnighted Sept 26-27, and our limited experience was quite good. We booked through Hotwire and got a great room (10th floor) overlooking the pool on the 5th floor - pool area looked good although we didn't use it. Valet service was efficient, front desk was good, room was clean and comfortable and room service was efficient. Of course parking is $18 a night (valet $24), but I guess that comes with the location. Overall a good stay.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013 via mobile

Love the ambiance of this hotel - feel like I've stepped back in time but, with modern conveniences. Lobby is beautiful. Very courteous & capable staff. There is parking out front that is metered, but free from midnight to 9am as a convenient alternative to self parking. Valet parking is also available. Walking distance to great shops & restaurants. Rooms are clean & comfortable. Some have balconies. Have stayed here several times & noticed many different types of guests - singles, families, wedding parties, business travelers, etc. This hotel has a very nice & welcoming atmosphere. Always enjoy staying here.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, September 30, 2013
We are truly honored you continue to make Hyatt Regency Coral Gables your go to property. Your feedback regarding our property and the service is greatly appreciated. I am happy you find our rooms to be clean and comfortable. We take great pride in our property and want to make sure out guests have a relaxing and care free stay. Your recommendation is our biggest compliment. We look forward to welcoming you back to our property in the near future!

Brock S. – A Guest Relations Associate
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Helsinki, Finland
Top Contributor
95 reviews 95 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 26, 2013

Stayed in his hotel for couple of days while visiting Coral Gables, and it worked fine. I got a corner room with lots of natural light, which was great. The actual room is average, but it worked fine. The bathroom is also very standard, but must say that the mirror was beautiful. The gym is really tiny, but okey for basics. The pool area is nice and clean, but there is no service during the week, but there are plenty of towels available and water machine at the counter. The breakfast is quite limited, and some mornings even more so. Additionally, the restaurant does not have a very pleasant atmosphere. The service at the hotel varies from poor to very good: The bell boys were non existent when I arrived, the reception staff was very friendly, the waiters at the breakfast were nice, but service sometimes a bit slow. The waiters at the lobby bar were the best: friendly and efficient. The actual location is quite good with some shopping and plenty of restaurants nearby as well as a short commute to the airport. In overall, the price quality ratio of this hotel was quite good.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecuador
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 18, 2013

This Hotel has a great location, but the rooms are very old, no outlets by the bed, no place to lay shaving need at bathroom, They gave me a suite as an upgrade feels like you are in 70s building. I would not recommend or return to this hotel

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, September 19, 2013
Dear Sucorodas,

Thank you for sharing feedback about your recent stay at our Hyatt Regency Coral Gables. I am disappointed to learn of your stay not meeting your expectations, especially the upgrade suite. I would like to further discuss your reservation details. If you would like, please feel free to contact me at the hotel.

Safe travels,

Nick B. - Guest Relations Associate
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Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 14, 2013

I booked 2 rooms via Expedia way back in April. We needed 2 beds in each room. Specifically booked 2 x double doubles. Upon arrival was told only one of the rooms had 2 x beds. The other one had 1 bed and 1 couch bed. Was told this was an upgrade! This was not what I booked. No other rooms available. Could have waited 2 hours or next day for a room to become available but it was already 1 hour after checking time. Was offered free breakfast as compensation. Due to this the check in very unpleasant although manager was at all times polite. Come on Hyatt you should be able to organise yourselves to give your customers the rooms they book!

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, September 19, 2013
Dear kennyj50,

Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Coral Gables. I am disappointed to learn of your bed type request not being honored at check-in. Your feedback will be shared with our Executive Management team to review the procedures with regards to the service by our Front Office Manager. I hope you will consider returning to our hotel for a second opportunity to host you.

Sincerely,

Nick B. - Guest Relations Associate
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Additional Information about Hyatt Regency Coral Gables

Address: 50 Alhambra Plaza, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Coral Gables
#3 Business Hotel in Coral Gables
#4 Family Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Coral Gables 4*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled in the "Beverly Hills of Miami", Hyatt Regency Coral Gables, a stunning AAA Four Diamond hotel set in the heart of Coral Gables offers the unparalleled personalized service and luxurious accommodations that you seek for your weekend getaway. Relax by the pool with a fresh Mojito or enjoy regional flavors at Two Sisters, our award winning restaurant. ... more   less 
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Also Known As:
Hyatt Regency Coral Gables Hotel Coral Gables
Coral Gables Hyatt Regency
Hyatt Coral Gables

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