We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very bad service, staff was rude and housekeeping was negligent , room service was late and poor quality of food.” 3 of 5 stars
Review of Hyatt Regency Coral Gables

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hyatt Regency Coral Gables to your Saves list
Hyatt Regency Coral Gables
4.0 of 5 Hotel   |   50 Alhambra Plaza, Coral Gables, FL 33134   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Double Your Points
Ranked #3 of 11 Hotels in Coral Gables
GreenLeadersPlatinum level
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very bad service, staff was rude and housekeeping was negligent , room service was late and poor quality of food.”
3 of 5 stars Reviewed April 8, 2013

After housekeeping "serviced" room, there was a wet/ dirty washcloth on the bathroom floor. The coffee was not restocked and there were spilled coffee grounds and dirty glasses from the night before left behind. The maid opened our door at 8:37 am without knocking the next morning. Our room service order was late and the fruit was petrified. A horrible experience. We were also denied the opportunity to take a customer surgery before checkout because the system was "down".

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

785 reviews from our community

Traveler rating
    309
    313
    97
    48
    18
See reviews for
169
218
47
243
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Skien, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2013

Stayed here for a night. Absolutely loved it! Big room with a big and very confortable bed.
The bathroom had a luxurios design. Pool area was nice. the hotel had parking in the basement and cost only 18 dollars overnight. Close to the miracle mile shoppping area. And close to almost everything, if you have a rental car.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, April 3, 2013
Thank you for taking the time to provide feedback regarding your recent stay. It is exciting to hear you loved your stay with us. I am glad you found your room to be very spacious and the Hyatt Grand bed to be extremely comfortable. Our hotel is conveniently located within walking distance from the miracle mile. Your kind words are greatly appreciated. I look forward to welcoming you back to Hyatt Regency Coral Gables in the future.

Brock S. – A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennebunk, Maine
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 1, 2013

Room was spacious and well appointed. Great value, room included breakfast which was a pleasant surprise. Plenty of choice for breakfast. Staff was incredibly friendly and helpful. Great location. Walked to dinner. Excellent Cuban restaurant near Miracle Mile. Pool was lovely. We had originally planned on staying in south beach but felt that Hyatt Regency in Coral Gables provided much more value.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, April 3, 2013
It is always a pleasure to read when our guests have a fantastic stay at our property. I am pleased you found your room to be well appointed and the staff to be incredibly friendly and helpful. We have a great location within walking distance from several different shops and entertainment. Your kind words are greatly appreciated. We look forward to welcoming you back to Hyatt in the future!

Brock S. – A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 31, 2013

We had a very comfortable stay at this hotel. Room was OK, not much space in the bathroom. View of the pool from our room was very nice. Everybody in our family enjoyed their pool. Clean hotel, service was very good, friendly, helpful staff. Food- excellent dinner food, but breakfast was pretty much the same for three days (except they change one item daily), but decent. Miracle mile was close by, but don't see what is the big deal about it. There was a nice mall close by Village of Merrick Park, which has Nordstrom, Neiman Marcus and nice boutiques. I would stay in this hotel again.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 28, 2013

Tiny beds. They have full size beds instead of queen They can not comfortably sleep two average size adults. Our party of four - two people had to sleep on the floor because other hotels were booked up. Pitiful. Will never stay here again $324 for camping

  • Stayed March 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, April 5, 2013
I appreciate you taking the time to provide your candid feedback in regards to your recent stay at our property. It is very disappointing to learn that your stay was less than ideal. I apologize the beds did not meet expectations. We offer either one king or two double beds at our property. I hope that we can have the opportunity to welcome you back to Hyatt in the future.

Brock S. – A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nj
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 28, 2013

After reading the other reviews, we decided to book. We must have the worst luck b/c our stay was nothing like others. 1st impression of lobby is nice and front desk staff pleasant. However, I asked for suite w/ view and was given a lovely view of a rooftop. The terrace suite wasn't clean and the rug was wet and musty smelling around the minibar. We requested another suite and moved 1 floor up. This one wasn't all that clean either w/ safety pin and bobby pins on the table as well as areas of rug not vacuumed thoroughly. This "suite" is large but was odd that it had 2 doorways from the living area into the bedrm. Why not put up a door? Bathrm lighting is dreadful. We walked to a restaurant a couple of blocks away but the area is desolate at night. Room rate included b'fast buffet that was just awful. We will not be back.

Room Tip: maybe a clean room?
See more room tips
  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, FL
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 26, 2013

I ended up here by accident, but would definitely come back. I only stayed one night and would have liked to stayed longer to explore the area more. I walked to a very good dinner from the good location of the hotel. Everyone I encountered was friendly and helpful. The breakfast buffet was very good and priced fairly. It is an older hotel with lots of charm.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Coral Gables
The Biltmore Hotel
#1 of 11 in Coral Gables
4.5 of 5 stars 1,162 reviews
Show Prices
Show Prices
Show Prices
Courtyard Miami Coral Gables
#6 of 11 in Coral Gables
3.5 of 5 stars 349 reviews
Hotel Place St. Michel
#5 of 11 in Coral Gables
4.0 of 5 stars 181 reviews
Coconut Grove
Hampton Inn Miami-Coconut Grove/Coral Gables
Show Prices
Show Prices
Show Prices

Been to Hyatt Regency Coral Gables? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Coral Gables

Address: 50 Alhambra Plaza, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Coral Gables
#3 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Coral Gables 4*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled in the "Beverly Hills of Miami", Hyatt Regency Coral Gables, a stunning AAA Four Diamond hotel set in the heart of Coral Gables offers the unparalleled personalized service and luxurious accommodations that you seek for your weekend getaway. Relax by the pool with a fresh Mojito or enjoy regional flavors at Two Sisters, our award winning restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, TripOnline SA, Orbitz, Odigeo, Priceline, Hyatt Hotels Corporation, Agoda and Jetsetter so you can book your Hyatt Regency Coral Gables reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Coral Gables Hotel Coral Gables
Coral Gables Hyatt Regency
Hyatt Coral Gables

Owners: What's your side of the story?

If you own or manage Hyatt Regency Coral Gables, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.