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“Don't stay here if you want to get any sleep!” 1 of 5 stars
Review of Hyatt Regency Coral Gables

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Hyatt Regency Coral Gables
4.0 of 5 Hotel   |   50 Alhambra Plaza, Coral Gables, FL 33134   |  
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Ranked #2 of 12 hotels in Coral Gables
GreenLeadersPlatinum level
Roswell, Georgia
Top Contributor
88 reviews 88 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
139 helpful votes 139 helpful votes
“Don't stay here if you want to get any sleep!”
1 of 5 stars Reviewed December 23, 2012

Wow, what a glowing review I would have given this Hyatt, was already telling my husband through out the evening how we'd found our spot to stay in the Miami area. Guess again! We have to hit the road in the morning and here I lay at half past midnight with a DANCE CLUB PUMPING AWAY IN MY ROOM way up on the 14th floor. SERIOUSLY. Two calls to the front desk have produced two different people denying any knowledge of the extremely loud music penetrating the rooms, all I've asked for is to tell me what time it stops, MN? 1AM? 2AM? just give me a straight answer so I can at least know there is some chance of sleep tonight in sight. For $250-300+ per night I think a noise disclosure would be the appropriate and honest way for the hotel to handle this situation. Partiers can choose to stay here if they want to, those of us that need to sleep could be given the information to make a better choice for ourselves. Is that too much to ask, Hyatt you have my $270, I certainly don't have any of the sleep I need and thought I was paying for a CHANCE to get :(
So mad, thought I was going to love this place, boo.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, January 14, 2013
Dear mazeyday:

Thank you for taking the time to share feedback about your recent stay at our Hyatt Regency Coral Gables. I'm sorry I wasn't able to further assist you, personally. I would like to discuss in detail what happened. Please feel free to call us at the hotel, as we would like to help you out. We appreciate your comments, and look forward to a future opportunity to speak with you.

Sincerely,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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577 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
New York City, New York
Top Contributor
95 reviews 95 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 18, 2012

This is your regular large corporate chain hotel, and we didn't have any issues. A large group of us came for a wedding, and it was a great place to stay. It's not near the beach, so you will need a rental car or a cab. The pool bartender told us that taxi's won't take you to the nature reserve because they're not allowed, but they can take you to South Beach. However, the ride can take anywhere from 30 minutes to an hour in traffic. We didn't go, so I can't say if this is true. However, it is only a 15 minute drive from Vizcaya Gardens which is definitely a must-see if you like beautiful old mansions and immaculate fantasy-like gardens. There is also a nice shopping mall nearby that a few of our friends went to, but which I didn't go to myself. It is walking distance from the Miracle Mile, which isn't that much of a miracle, but has some restaurants on it. The Millers Ale House has awful food but Thursday is Ladies Night, so drinks are free. Ponce de Leon Blvd also has some nice restaurants on it and is in walking distance.

The hotel itself has a very large pool that is situated in such a way to maximize direct sunlight for optimal tanning. There were always plenty of chairs for everyone. There was never any crazy "party" crowd there, so it was peaceful. The mango smoothie at the pool was pretty good too. The rooms look pretty recently renovated, in a neutral, almost Moorish Mediterranean style. The A/C is very powerful though, and we had to turn ours off because it was freezing. The windows to our room couldn't open, so we couldn't let the cold air out either. The lobby of the hotel is also always really cold (as were most of the places we visited around Miami).

The hotel restaurant is ok, nothing special, and a little on the expensive side. For a cheaper breakfast, there is a coffee shop around the corner on Galiano St called Pasion del Cielo with great little empanadas and good coffee.

Our only negatives would be that the key cards were finnicky (you have to swipe fast!), and room service didn't come the second day, which was interesting. Normally even if they don't change the sheets, they at least make up the bed and arrange the bathroom towels and toiletries.

Room Tip: If you go, try to get a room on the 5th or 6th floor with a terrace or balcony. The 7th floor didn...
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarasota FL
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 16, 2012

Like no other Hyatt I have visited, this property had its highs and lows. We loved the location in the heart of Coral Gables and could walk to interesting restaurants and coffee shops. The Miracle mile is just 3 blocks and an easy walk. Basically a Cuban area with lots of atmosphere. Ask the hotel for the name of great little Italiian restaurant about a 6 block walk....heavily patronized by locals and very good. Great little coffee shop across from dog park with 100% Blue Mountain Coffee in you want to pay an extra chage...well worth it.

We stayed on the 14th floor in a very unusual suite. 40' ceilings and very European in feel. Not fancy but but so funky it had charm. Only $45.00 upgrade charge over basic room rate and very quiet in December 2012.

We had two small dogs ( extra charge) and the little dog park across the street very useful and well equiped.

Recommend highly the Mojitos by Sara in lobby bar. Exceptional!! Staff overall very friendly. Not enthusiatic about hotel food...go outside on surrounding streets for meals.

Room Tip: Well, out of season the rooms with little balconies over the pool looked nice but would be noisey in...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 8, 2012

This is a perfectly fine hotel in Coral Gables. Positives: sizable rooms, well-appointed, comfortable bed, good location close to many restaurants and "Miracle Mile," good service, fairly quiet, pool is fine. Negatives: somewhat bland corporate vibe, surprisingly noisy A/C, had repeated problems with finicky card key, bathtub is way too shallow. Saw some mold close to the bathtub - to be clear, not much, and you can only see it if you are reclining in the bathtub.
Tips: Rooms facing the pool are much nicer for my taste. Junior suites are just an oversized room with a couch, not two separate rooms. Miracle Mile is a row of glitzy shops, restaurants, and wedding boutiques, some like this kind of thing, some not. If you prefer nature and scenic, quiet beaches, head out to Key Biscayne: fabulous beaches and quiet during the week.

Room Tip: Room facing the pool.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 26, 2012 via mobile

Stay: 21 - 26 November 2012

Second time we've stayed at this hotel over Thanksgiving and both stays were very good. Two points I want to mention:

1) Both trips were booked as a pre-pay Hyatt travel package and on both occasions the hotel tried to charge me again for the room. Last year I re-paid at checkout and received a refund after several phone calls from home, and I hoped this year would be better, but unfortunately not. Upon check out the hotel had no record of me paying in July (again) so I advise travellers to be careful when using this hotel.

2) The pool was freezing, despite advertising a warm pool. This was one of the reasons we returned, and coupled with the checkout hassle each year makes us re-consider Hyatt as somewhere we'll use again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curacao
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 25, 2012

Beautiful hotel, very nice rooms, big bathroom, great pool, very helpful staff. Stay here if you get the chance. Surrounded by great affordable restaurants, a coffee house and some shopping in the neighbourhood too (miracle mile). Parking is a little bit of a hassle but possible for 16 us dollars a day, self parking it is. One lady, i think she was security went the extra mile to get me some ice.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2012

Excellent hotel. Staff was nice. Hotel close to everything. We got an excellent price from Priceline . Parking can be a pain. Parking is between 12-16 dollars a day. If you don't mind that, everything else is great.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Coral Gables, responded to this review, November 26, 2012
Dear Moe C:

Thank you for taking the time to share feedback about your recent stay at our Hyatt Regency Coral Gables. Your comments about our employees are greatly appreciated. They will be recognized for the fantastic service provided. We hope to have the opportunity to welcome you back soon.

Sincerely,

Nick B. - Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Coral Gables

Also Known As:
Hyatt Regency Coral Gables Hotel Coral Gables
Hyatt Regency Coral Gables Hotel
Coral Gables Hyatt Regency
Hyatt Coral Gables
Coral Gables Hyatt
Address: 50 Alhambra Plaza, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Coral Gables
#1 Business Hotel in Coral Gables
#2 Family Hotel in Coral Gables
#4 Romantic Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Coral Gables 4*
Official Description (provided by the hotel):
Nestled in the “Beverly Hills of Miami”, Hyatt Regency Coral Gables, a stunning AAA Four Diamond hotel set in the heart of Coral Gables offers the unparalleled personalized service and luxurious accommodations that you seek for your weekend getaway. Relax by the pool with a fresh Mojito or enjoy regional flavors at Two Sisters, our award winning fine-dining restaurant. ... more   less 
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