Like no other Hyatt I have visited, this property had its highs and lows. We loved the location in the heart of Coral Gables and could walk to interesting restaurants and coffee shops. The Miracle mile is just 3 blocks and an easy walk. Basically a Cuban area with lots of atmosphere. Ask the hotel for the name of great little Italiian restaurant about a 6 block walk....heavily patronized by locals and very good. Great little coffee shop across from dog park with 100% Blue Mountain Coffee in you want to pay an extra chage...well worth it.

We stayed on the 14th floor in a very unusual suite. 40' ceilings and very European in feel. Not fancy but but so funky it had charm. Only $45.00 upgrade charge over basic room rate and very quiet in December 2012.

We had two small dogs ( extra charge) and the little dog park across the street very useful and well equiped.

Recommend highly the Mojitos by Sara in lobby bar. Exceptional!! Staff overall very friendly. Not enthusiatic about hotel food...go outside on surrounding streets for meals.

This is a perfectly fine hotel in Coral Gables. Positives: sizable rooms, well-appointed, comfortable bed, good location close to many restaurants and "Miracle Mile," good service, fairly quiet, pool is fine. Negatives: somewhat bland corporate vibe, surprisingly noisy A/C, had repeated problems with finicky card key, bathtub is way too shallow. Saw some mold close to the bathtub - to be clear, not much, and you can only see it if you are reclining in the bathtub.
Tips: Rooms facing the pool are much nicer for my taste. Junior suites are just an oversized room with a couch, not two separate rooms. Miracle Mile is a row of glitzy shops, restaurants, and wedding boutiques, some like this kind of thing, some not. If you prefer nature and scenic, quiet beaches, head out to Key Biscayne: fabulous beaches and quiet during the week.

Stay: 21 - 26 November 2012

Second time we've stayed at this hotel over Thanksgiving and both stays were very good. Two points I want to mention:

1) Both trips were booked as a pre-pay Hyatt travel package and on both occasions the hotel tried to charge me again for the room. Last year I re-paid at checkout and received a refund after several phone calls from home, and I hoped this year would be better, but unfortunately not. Upon check out the hotel had no record of me paying in July (again) so I advise travellers to be careful when using this hotel.

2) The pool was freezing, despite advertising a warm pool. This was one of the reasons we returned, and coupled with the checkout hassle each year makes us re-consider Hyatt as somewhere we'll use again.

Beautiful hotel, very nice rooms, big bathroom, great pool, very helpful staff. Stay here if you get the chance. Surrounded by great affordable restaurants, a coffee house and some shopping in the neighbourhood too (miracle mile). Parking is a little bit of a hassle but possible for 16 us dollars a day, self parking it is. One lady, i think she was security went the extra mile to get me some ice.