I went on vacations to Miami and stay there wih my two daughters. the bad experience started when we saw a sign at the front door stating that the pool was out of Service. When you have two girls that are expecting to be able to go to the pool upon arriving after a 5 hours flight, it is not good news.
The staff tried to arranged to take us to another hotel's pool, we went there, there was not changing room and when we call the hotel to pick us up, they first said 5 minutes. when I called back after 15 minutes they said that the shuttle had to go to the airport and that it would be another 15 mn that turned out to be 30mn... (with two wet girls ...)
Although the hotel had our email and phone, nobody took the opportunity to send us a message to tell us about the pool condition, we could have changed to another courtyard in the area.
Then the door key had to be re-mangnetized every evening, for some reason both key did not work the evening when we cam back.
then the last night the AC stopped working in our room and kept doing a clicking noise.
Very disapointing for a Marriott....
- Official Description (provided by the hotel):
- Located in the heart of the Coral Gables Historic District, The Courtyard by Marriott Miami Coral Gables offers a unique setting for your next stay in Miami. Within walking distance from the Coral Gables financial business district, minutes from The University of Miami and surrounded by fine dining, shopping, exquisite entertainment and lavish life style, you're in the ideal location for both business and pleasure. While staying in Miami Florida, enjoy the new stylish guestrooms that offers the comfort, ambiance you've come to expect from the Oasis of the Courtyard . Planning your fantasy cruise has become easier by staying at the Courtyard Marriott Coral Gables Hotel which is located 7 miles from the Port of Miami. Our guests will enjoy complimentary shuttle service to and from the Miami International Airport which is known as the gateway to Latin America and The Caribbean. When searching for Miami hotels, you'll find the Courtyard Miami Coral Gables provides so much more than ... more less
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- Also Known As:
- Courtyard Miami Coral Gables Hotel Coral Gables
- Coral Gables Courtyard
- Coral Gables Marriott
- Courtyard Coral Gables