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“This place is an overpriced dump” 1 of 5 stars
Review of Extended Stay America - Miami - Coral Gables

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Extended Stay America - Miami - Coral Gables
2.5 of 5 Hotel   |   3640 SW 22 St, Coral Gables, FL 33145   |  
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Ranked #7 of 11 Hotels in Coral Gables
london
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“This place is an overpriced dump”
1 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 nights, there was a smell of cigarettes in the room. The shower didn't work properly and was only high enough to accommodate a very small person. The rooms backing onto the street are very noisy. Please avoid an don't waste your money.

Stayed December 2014, traveled on business
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35 reviews from our community

Traveler rating
    13
    13
    2
    3
    4
See reviews for
5
9
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here on July 1st, 2014. People who work in this hotel are quite friendly to customers. They provided all kinds of cooking tools we enjoyed a lot. The girl named Jessenia is a remarkable worker here. She is so sweet and polite. Helped us a lot.

Room Tip: Free parking.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The gentlemen named Chris C. Was an exceptional Host. Very polite and well spoken. I would like to suggest him for employee of the month. I had the pleasure of checking in with him and checking out with him. My stay was for a month. It was very accommodating and well kept. Thank you Extended Stay

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 11, 2014 via mobile

The room was clean. But one of the towel were not too. Have to chan ge it. Better if service check it before. "May be is one in a 100" In general excellent location and good price. Not too bad. I will return

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 30, 2014 via mobile

All employees were extremely helpful and nice especially Michael, crystal and ari at the front desk!!! I appreciate everything they do!! Thank you for being so kind, nice and respectful! I will at this hotel whenever we come to Miami!

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
2 of 5 stars Reviewed October 28, 2014

The hotel is cheaper than most in Miami, and after the first hour you can understand why. There's no hot breakfast (or coffee cups one morning) and the rooms are small. I had to clean the kitchen and bathroom floors and the towel was disgustingly grayish black from all the dirt on the floors. Hairs in the shower... you get the idea. I would not recommend this hotel to a friend/family member.

Room Tip: Ask for a room on the backside of the hotel if traffic noise bothers you.
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  • Stayed October 2014, traveled solo
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
1 of 5 stars Reviewed October 27, 2014 via mobile

Amazing how you have to fix your own bed and they can't keep up with their housekeeping schedule...no ice machines for a full rate 1 month stay. Also employees are horrible and have and attitude. One said "don't make me have to argue with you" WHAT THE HECK!! If you value your money and time DO NOT STAY HERE!

  • Stayed October 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Miami - Coral Gables, responded to this review, October 30, 2014
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that our housekeeping services did not meet your expectations and that our staff did not respond to your needs with professionalism. To prevent this from happening again, my team is having daily housekeeping meetings and we are continuing to train our staff on customer service. I appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at MCG@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Miami - Coral Gables

Address: 3640 SW 22 St, Coral Gables, FL 33145
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Family Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Miami - Coral Gables 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Extended Stayamerica Miami - Coral Gables Hotel Coral Gables
Extended Stay Miami
Miami Extended Stay

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