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Extended Stay America - Miami - Coral Gables: Traveler Reviews

2.5 of 5
3640 SW 22 St, Coral Gables, FL 33145
Hotel amenities
Extended Stay America - Miami - Coral Gables
Ranked #6 of 13 hotels in Coral Gables
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61 reviews from our community

    Trip type
Traveler rating
    17
    19
    14
    5
    6
Date Rating
Top Contributor
56 reviews 56 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
“If you have no other choice, then stay here.”
3 of 5 stars Reviewed February 22, 2013 via mobile

Positives: great location, there is a kitchen in the room, hotel provides vouchers to LA fitness gym which is very nice.
Cons: not clean -they really need to work on this, rooms are not cleaned daily (you must pay an extra fee to have your room cleaned), the "grab-n-go" breakfast is literally that (it is coffee, a snack bar and a piece of fruit - no chairs or dining area so no place to sit); since people can cook in their rooms our room really smelled from the prior tenant.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Gohikingnow about Extended Stay America - Miami - Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great place!”
4 of 5 stars Reviewed February 19, 2013

This is a very good location, a very clean hotel, good service and reasonable price. It has a kitchen so you dont have to go out. The area is fantastic, and it´s very hard to stay in this area without paying an arm and a leg. We enjoyed having a kitchen since we were tired at the end of the day and did not want going out.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LizaF_11 about Extended Stay America - Miami - Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Gables, Florida
1 review
“Great location, nice people”
4 of 5 stars Reviewed February 19, 2013

I've been staying at this hotel for a little while now as I am buying some property nearby and setting up our new business office. I found the location to be terrific and the people warm and friendly. Particularly, I have enjoyed the assistance of Juan and Cristy at the front desk as well as all the assisting staff at night. Lots of friendly smiles and genuine warmth. They have been very helpful always.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask ann t about Extended Stay America - Miami - Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
3 helpful votes 3 helpful votes
“Poor management”
3 of 5 stars Reviewed February 5, 2013

The hotel location is ideal. Good Restaurants within walking distance. Very clean and pleasant. Great customer service from everyone. Was not impress however how manager Adriana treated fellow employee. Right in front of us they were disrespected. I would not return with such hostility. Otherwise good hotel.

Room Tip: Rooms facing the road cars can heard going by with windows close. Windows not thick enough.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Victor C about Extended Stay America - Miami - Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Miami - Coral Gables, responded to this review
February 19, 2013
Thank you for taking the time to review your recent stay. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about the services and the staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry.

I am grateful for the opportunity to respond to your concern. I have spoken with my manager and reviewed the importance of being professional and polite with each and every guest including staff members, no matter how busy we may be. It is my sincere hope that apart from this unfortunate occurrence, the rest of your stay with us was satisfying.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
1 helpful vote 1 helpful vote
“The Best hotel Ever”
5 of 5 stars Reviewed January 24, 2013

This hotel actually turned out to be so much better that I expected! I wasn't expecting it to be awful or anything,The beds seemed new and were very comfortable. There are nice flat screen tv's in the rooms. They have free wifi and it's pretty fast!
They offer a free breakfast, which I always appreciate. The location is great, near everything.
Very polite and friendly people that work at this Extended Stay! The best of all past experiences. Hotel rooms and the general cleanliness, makes a comfortably stay. The customer service are really nice, Adriana, Robert, Christy and all of them are wonderful! Recommend this place to anyone! Definitely will return without a doubt!!!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Connie P about Extended Stay America - Miami - Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Miami - Coral Gables, responded to this review
January 31, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. I'm pleased that you mentioned such items as our new beds, our new flat screen TVs and our complimentary WI FI. We also offer as you mentioned our new Grab and Go breakfast and our goal is to continue improving our services. I would also like to thank you for mentioning our services and specially our staff as they are the people that makes the difference. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotel Place St. Michel
Great value on a similar hotel
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3.5 of 5 stars 109 Reviews
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Additional Information about Extended Stay America - Miami - Coral Gables

Also Known As:
Extended Stayamerica Miami - Coral Gables Hotel Coral Gables
Extended Stayamerica Miami - Coral Gables Hotel
Extended Stay Miami
Extended Stayamerica Miami
Miami Extended Stay
Address: 3640 SW 22 St, Coral Gables, FL 33145
Region: United States > Florida > Coral Gables
Amenities:
Business Center Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #6 of 13 hotels in Coral Gables
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Miami - Coral Gables
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