What impressed me the most about this hotel was one of its employees, a lady named Ana. She worked the front desk's night shift and, from what I could tell while observing all of her responsibilities, she seems to be 5 employees rolled up into one. That lady's kind, helpful and friendly demeanor truly made me feel at home. It was comforting to know that she was there, and that I could count on her. The room was clean, the carpet seemed to be new, and the bed was comfortably firm. As to some other not so positive aspects of the hotel, I must say that the television is terrible. There is no guide, and no channel directory. Also, the air conditioner is not central. It is very noisy, works nonstop and very inefficiently. Inside the a/c's grill there was a small bag of scented beads. The smell was awful and took over the whole rooml!!! I caught a bad cold while staying there, and believe that it was brought on by the a/c, as well as an allergic reaction to those scented beeds in the a/c and the strong/irritating odor it emmited. After I was able to remove it, the room felt much better. There is no security in or on the hotel's grounds. At least, one evening I saw Ana walking around and looking everywhere, as if checking if everything was safe. Another point that I found to be negative was the attitude of the front desk manager, Adriana. When speaking with her, I found her to be rude and very arrogant. She is certainly NOT Manager material.
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- Also Known As:
- Extended Stayamerica Miami - Coral Gables Hotel Coral Gables
- Extended Stay Miami
- Miami Extended Stay