We have been staying at this property for over 10 years and I apologize for taking so long to write this review; our most recent stay was even better than usual. The hotel is beautiful! The rooms are clean and the staff is always attentive and willing to do whatever it takes to make you comfortable and happy. The pool area and workout room is fantastic and there is a great area next to the pool to relax, talk, or enjoy some wine with each other or fellow guests. Most importantly is the service - you are really made to feel special here; from Guest Relations (thank you Ms. Welch) to Food and Beverage (thank you also Mr. Russo) to the front desk, and bell staff everyone is friendly, accommodating, and courteous. My congratulations to the GM for putting together such a professional staff. The surrounding area is also very diverse and exciting and the local food and entertainment is fantastic as well. Be sure to check out the new restaurant Sushi Samba downstairs from the hotel. Ask for Claudia the manager; she is friendly and extremely helpful in assisting with making the right culinary and drink choices (and there are many). We really enjoyed her company and her cheerful and friendly personality. This last trip was very memorable at the Westin Colonnade; it will remain our first choice to visit whenever our travels bring us to the Miami area. You won't be disappointed!