The employees service was excellent, the hotel was absolutely gorgeous, but somehow it was like someone singing Amazing Grace in the wrong key, make sense? There were no restaurants, not typical for a Westin, but the poolside room was awesome. I could literally wake up and jump straight in when I wanted. There was however a room service option, which still puzzles me with the no restaurant? but the prices were absolutely astronomical even to hotel room service standards. I'm sorry, but two adults eating eggs, bacon, and hash browns, and a child with a kids order of silver dollar pancakes and sausages......taxes, service charges, gratuities, ... $85.00...I could see for dinner, but breakfast? I also had more than one call down to the front desk over the housekeeping department. They seem to have a problem with that knocking before entering thing, and some of the baseboards and exhaust fans appeared they had not been tended to in a VERY LONG TIME! Like I said, very beautiful hotel, lot of hiccups!