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The Westin Colonnade Coral Gables: Traveler Reviews

4.0 of 5
180 Aragon Avenue, Coral Gables, FL 33134
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The Westin Colonnade Coral Gables
Ranked #3 of 13 hotels in Coral Gables
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359 reviews from our community

Traveler rating
    119
    133
    58
    32
    17
See reviews for
Families
58
 
Couples
98
 
Solo
25
 
Business
117
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“It's a gem!”
4 of 5 stars Reviewed January 7, 2013

We stayed in this hotel on New Year's eve and we truly enjoyed our stay here even though we only stayed for a night.
Location is great, hotel is beautiful and clean, staffs are friendly and room is bid and spacious.
Unfortunately we did not have time to explore and use the hotel facilities.
The only downside in my opinion is that the hotel does not provide free internet or wifi.
Overall, we are happy and satisfied with the service provided

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hychong16 about The Westin Colonnade Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinC0ralGables, Manager at The Westin Colonnade Coral Gables, responded to this review
January 9, 2013
Dear Hychong16,
Thank you for writing such a glowing review and for your kind comments about our Staff. I’m glad that you enjoyed New Year’s Eve in our Hotel and that you liked your spacious room. We do offer complementary internet in the lobby area for our guest conveniences. We are looking forward to welcoming you back if your travels bring you back to the Westin Coral Gables Hotel.
Be well,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice breakfast”
5 of 5 stars Reviewed January 5, 2013

We only stayed one night here before going on a cruise the next day, but it was very, very nice. The front desk staff were really helpful and kind. They always had fruit-infused water in the lobby, which was refreshing and just a classy touch. Super comfortable bed and nice sheets. Our room was clean, roomy, and fully stocked. The best part of our stay was easily the breakfast. We had the chance to add breakfast to our stay in advance at a discount when we booked the hotel, which was convenient and we appreciated the savings. The food was delicious! They had a great assortment of exotic fruits, hot foods like hash browns and bacon, and these really tasty mini cinnamon rolls. The coffee was a bit too strong for my taste but overall a nice meal and we felt like we got enough protein and substance to make it well into the day (not easy for a hotel breakfast!).

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Whitney S about The Westin Colonnade Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinC0ralGables, Manager at The Westin Colonnade Coral Gables, responded to this review
January 7, 2013
Dear Whitney S,
We appreciate your kind comments about our customer service and our front desk staff. Our goal is to strive for you to leave here more refreshed than you arrived. I’m delighted to hear that your stay was a refreshing one, and that you enjoyed our delicious food in Aragon 1862 Restaurant, our fruit-infused Elixir water by the lobby and the comfort of your room. We look forward to welcoming you back the next time you are in Coral Gables!
Be Well,
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Atlanta, Georgia
1 review
“The Westin”
4 of 5 stars Reviewed January 1, 2013

Although it was older than most of the Westin's I've stayed in previously, it was beautiful. One of the nights we got to see a wedding that was simply stunning. We had hoped to try the new restaurant but it has yet to open. The valet guys said it was running behind schedule but it would be opening soon. I got to talk with Ryan while Arturo brought around my car, both very nice and quick. This was probably one of the nicest hotels in Miami, very clean and in a nice area.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Emma L about The Westin Colonnade Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinC0ralGables, Manager at The Westin Colonnade Coral Gables, responded to this review
January 3, 2013
Dear Emma L,
Thank you for your positive review and mentioning Arturo and Ryan. We truly enjoy offering our guests exceptional service and care during their stay. The Hotel is designed to incorporate the luxury of time past, along with modern luxuries of today. Sushi Samba will be opening soon and it will be a great access to our Hotel for our guest. We look forward to your next stay here with us at the Westin Colonnade Coral Gables.
Be Well,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
“Westin Colonnade Coral Gables”
5 of 5 stars Reviewed December 24, 2012

I was visiting the Westin coral gables for a holiday party and the place was spectacular. Everyone from banquets and valet was superb. Couldn’t find better staff like this anywhere else. I was very content with everything that was offered in the hotel. I am from New York, and it doesnt get better than New York, But Miami has their crown jewel with the Westin.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask steve r about The Westin Colonnade Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinC0ralGables, Manager at The Westin Colonnade Coral Gables, responded to this review
December 26, 2012
Dear Steve r,
Thank you for your kind comments and glad to hear you had a spectacular stay with us. We sincerely appreciate your comments on the service you received from Banquets and Valet, which will be shared with our team. We look forward to welcoming you back soon to the Westin Colonnade in Coral Gables.
Be Well,
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Alamo, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Beautiful hotel ,unusual layout as it is also a office building. The public spaces are stunning.”
5 of 5 stars Reviewed December 20, 2012 via mobile

We had 2great nights there. Service was great. Our room was clean with the Westin heavenly bed. Only small negatives. Hallways were freezing. This hotel is a wedding hotel and the speakers in the colonnade room were too loud.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BillS554 about The Westin Colonnade Coral Gables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinC0ralGables, Manager at The Westin Colonnade Coral Gables, responded to this review
December 22, 2012
Dear BillS554,
We sincerely appreciate your comments on the level of service you received from our staff, the comfort of our Heavenly Westin Bed, and the beautifull and unusual layout. Although it’s not great to hear that you had issues with your stay we appreciate your feedback which allows us to improve. My apologies for the inconveniences you encountered with the Hallways being cold and the noise coming from the Colonnade Ballroom. We hope to see you again very soon at the Westin Colonnade Hotel on your next visit.
Be Well,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Colonnade Coral Gables

Also Known As:
The Westin Colonnade Coral Gables Hotel
The Westin Colonnade Coral Gables Hotel Coral Gables
Westin Colonnade Coral Gables
Westin Coral Gables
Coral Gables Westin
Address: 180 Aragon Avenue, Coral Gables, FL 33134
Phone Number:
Region: United States > Florida > Coral Gables
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Coral Gables
#3 Family Hotels in Coral Gables
#3 Romantic Hotels in Coral Gables
#3 Business Hotels in Coral Gables
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Colonnade, Coral Gables is centrally located in the Coral Gables business district. We offer a retreat from the rigors of travel, yet still convenient to business, shopping, and dining. ... more   less 
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The Westin Colonnade Coral Gables
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