We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“FILTHY” 2 of 5 stars
Review of Holiday Inn Coral Gables - University

Save Saved
You added Holiday Inn Coral Gables - University to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Coral Gables - University
3.0 of 5 Hotel   |   1350 South Dixie Highway (US 1), Coral Gables, FL 33146   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save up to 25%
Ranked #2 of 11 hotels in Coral Gables
Hong Kong
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“FILTHY”
2 of 5 stars Reviewed January 5, 2011

This hotel is in a great location if your activities are centered around South Miami or the University, the service is friendly and the rates are good. However, my overall impression of this hotel is one of dirtiness.
The hallway carpets are old, stained and obviously never vacuumed. A dirty glass and napkin sat outside my room for two days. Finally, when a half-eaten banana and candy bar along the hall had been rotting there for a day and a half, I suggested to the front desk that someone clean up! It still took them a couple of days to remove those items -- but the hallway itself still wasn't vacuumed and other trash remained!
The hotel must have some deal with local eateries because flyers are slipped under the door every night -- and remain in the same spot, adding up over the days.
The impression of dirtiness was reinforced in the restaurant -- every time I ate there, there was a clean space around the place setting -- but the rest of the table was covered in old crumbs.
Other aspects of this hotel were just wrong: I couldn't take a bath because the plug didn't fit properly in the tub. A room service Club sandwich arrived, cold, only after an hour. The elevators got stuck several times during my stay and I had to walk the flights up to my room. There are balconies off several of the rooms -- but no chairs to sit on.
This hotel probably doesn't have to try very hard because it gets a lot of University business. But if you stay, use it just to sleep, and close your eyes to the filth!

  • Stayed December 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

359 people have reviewed this hotel

Traveler rating
    133
    95
    68
    40
    23
See reviews for
109
61
34
93
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, Florida
1 review
5 of 5 stars Reviewed December 1, 2010

I had a great time in Miami during this past holiday. I stayed in Miami in the Coral Gables area, that was new to me. Is close to the Airport, and great shopping and a lot of restaurants in the area. This hotel is very comfortable and the staff is very friendly, they made me feel at home!! Good value, I will come back!!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 2, 2010

I stayed at the Holiday Inn University of Miami and was amazed at the entire hotel but the best part about it was the service that I experienced. Every staff member made me feel like I was the only guest staying at the hotel. The hotel give Holiday Inn's around the country a new identity. If you're ever coming to visit UM or in town for a quiet weekend away, this is the GREATEST PLACE IN THE WORLD to be!!!!!

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westbrook, Maine
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 14, 2010

I just returned from my third stay at this hotel. I was there for the University of Miami's Family Weekend. For parents and prospective students, this hotel is perfectly located - right across the street from the UM campus and the University metro station. I have had no negative experiences during any of my stays. The rooms are pleasant, clean, and comfortable with comfy beds and updated, bright bathrooms. Maid service is excellent. I was a little cold and asked for an extra blanket which was delivered to my room. The pool area is nice and the lobby is bright and attractive. The restaurant looks a bit dated, but there are plenty of other places to eat nearby - TGIF's, Denny's, Starbucks, a great little Thai/Japanese restaurant (Moon Tide) as well as a Whole Foods, Publix, and CVS, all within reasonable walking distance. The Dadeland Mall and other shopping places are a quick metro ride away, as is Downtown Miami. You can get to the Miami airport via metro/bus and also the Ft. Lauderdale airport via metro/Tri-Rail/shuttle bus. South Beach and Coconut Grove are also reachable via metro/bus.

This is not a luxury property, but if you have realistic expectations for a Holiday Inn, I think you will be very satisfied. I especially like the staff here; they are always cordial and helpful.

  • Stayed October 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 16, 2010

A family member and I spent one week at this hotel. We rented two rooms which had been prepaid through an Internet booking site.

I had no extras at all, so that I left the hotel after getting an invoice with a zero balance. My relative paid his extras with his credit card and got the corresponding invoice.

Surprisingly enough, a few days later, his banking card was debited an extra US$ 389.01 ! This did not correspond to any spending in this hotel. It was finally credited back after multiple mails and some 3 weeks later …

More surprisingly even, I discovered 4 weeks later that the credit card I had given for imprint (different from the one used for prepayment) for possible extras and which was not supposed to be used (no extras) had also been debited of US$ 259.34. Since this was the second "bad experience", the bank card was credited back relatively rapidly (nevertheless, after multiple e-mails again).

However, living outside the US, bank charges for change / debit / credit were far from negligible. Holiday Inn simply refused to reimburse these charges although the error was clearly not mine. I insisted, and was finally reimbursed a symbolic US$10 !

Statistics are highly unfavourable : two guests out of two (100%) have had the same "misadventure" …

You better carefully watch your bank statement after staying at this location !!

  • Stayed February 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chile
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 19, 2010

The hotel is overall nice. It's located on US1, right in front of UM. The pool isn't heated, so if you go in winter, you probably won't be able to use it. One of the hall ways smells kind of bad but overall the hotel is clean.

  • Stayed February 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fl
Top Contributor
176 reviews 176 reviews
40 hotel reviews
Reviews in 67 cities Reviews in 67 cities
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed February 28, 2010

Maybe we just lucky. We needed several rooms charged to one credit card for a team. The staff made it seamless. Quite clean. Rooms were clean and quiet. Now sure who others have had difficulty but our stay was very nice. Great wireless and its free unlike many other places.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Coral Gables - University? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Coral Gables - University

Address: 1350 South Dixie Highway (US 1), Coral Gables, FL 33146
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Coral Gables
#2 Family Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Coral Gables - University 3*
Official Description (provided by the hotel):
Experience a wonderful stay at the Holiday Inn University of Miami which is ideally situated in the upscale city of Coral Gables, on South Dixie Highway (US 1) across from the University of Miami and the Metrorail station. When priorities turn from work to play, guests are in the middle of great shopping, dining and entertainment at Dadeland Mall, Shops at Sunset Place, Village at Merrick Park, Coconut Grove and Bayside Market Place. Our Toucan's restaurant and lounge offers breakfast, lunch and dinner. The attractions that make South Florida a favorite tourist destination are just around the corner, putting guests within minutes of Parrot Jungle, Miami Seaquarium, Vizcaya and Gardens, Miami MetroZoo, the Museum of Science, the Children's Museum, the American Airlines Arena, the Port of Miami and South Beach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, IHG, Booking.com, Agoda, Tingo, Despegar.com, Priceline, TripOnline SA, BookingOdigeoWL, Hotels.com, Otel and Venere so you can book your Holiday Inn Coral Gables - University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Coral Gables - University Hotel Coral Gables
Coral Gables Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Coral Gables - University, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.