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“WOW!!! ;)” 5 of 5 stars
Review of Holiday Inn Coral Gables - University

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Holiday Inn Coral Gables - University
3.0 of 5 Hotel   |   1350 South Dixie Highway (US 1), Coral Gables, FL 33146   |  
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Ranked #5 of 12 hotels in Coral Gables
Key West, Florida
Top Contributor
189 reviews 189 reviews
38 hotel reviews
Reviews in 64 cities Reviews in 64 cities
57 helpful votes 57 helpful votes
“WOW!!! ;)”
5 of 5 stars Reviewed June 3, 2013

My best hotel experience ever! I was greeted with the nicest front office manager, named Claudia Polidori. She assisted me with all the questions I had about ordering food to be delivered to the room. She went beyond the call of duty when I asked for some toothpaste (she couldn't find it in one area) so she got a new tube from somewhere, had it delivered to my room and then called to see if I received it. I thought that was so nice I went back down to the lobby to personally thank her. She even went out of her way after our few conversations to invite me to have breakfast on them at their hotel in the morning. Her hospitality and the room made this one of my BEST HOTEL STAYS EVER!!!!
The room definately topped off what I was already amazed with...the rugs were new, shower with Great water pressure(new also),nice balcony,new tv(big and easy to work),and new micro and fridge. The beds were very comfortable! The place made you feel so safe with security keepin an eye on it all. Sleeping well was not hard to come by. The pool area was huge and very well landscaped. Thank you to this property...I look forward to staying again and feeling like royalty. Hopefully you'll keep the rates as decent as they are now.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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265 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Wheaton, Illinois
Senior Contributor
30 reviews 30 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2013

We spent five nights at this wonderful hotel. It feels like a resort, but at room rates that are much more reasonable. The property is well located to the Miamni area, very clean and well maintained. The staff is unbelievably customer service oriented. The restaurant on site is so good, that it's difficult to venture away for dinner. We HIGHLY recommend staying at this hotel when visiting the Miami area.

Room Tip: If you request certain rooms on the first floor, you'll have direct access to the pool area thro...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plantation, Florida
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 22, 2013

I had a business meeting in South Miami and this hotel is 5 minutes from the office. The staff is very friendly, the rooms are comfortable and, depending on when you are visiting and how you make your reservation, the rate can be very reasonable. Although it is located on South Dixie Highway which ALWAYS has terrible traffic, it was easily accessible and the rooms were surprisingly quiet. The pool area is pleasant and it has all the amenities you require. A great choice of hotel if you are visiting U of M or have business or pleasure in the Coral Gables/South Miami area.

Room Tip: Ask for a room away from the road. The rooms back there are VERY quiet.. No traffic noise.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2013

I walked in the front door of this Holiday Inn across from the University of Miami expecting okay treatment for a good price. SURPRISE, the lobby is bright and cheery just like the employees. The employees know how to handle every request with a "can-do" attitude. The rooms are excellent and so many open to a beautifully maintained and landscaped pool area filled with chairs, tables, lots of room to sunbathe or sit comfortably in the shade! Additionally, this hotel has a gift/snack shop, sports bar, beautiful and roomy restaurant all opening to the pool for a nice view.
Finally, the location is walking distance to the University of Miami, great restaurants and shops. Pricila is at the front dest to assure a smooth check in and Margarita is handling the guest experience fabulously!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 19, 2013

The hotel is near the University of Miami which makes it an ideal place if you plan to visit the University or Coral Gables. Staff are very friendly and welcoming particularly at the restaurant. Breakfast is varied and quite generous with plenty of fresh and cooked food. I thought the coffee quality was very good.
The best aspect about this hotel for me was the comfort of the bed and pillows, probably one of the best I have experienced. The room has desk space, TV and coffee/tea facilities. Overall the room is well equipped, clean and comfortable. The problem is the thin partitions between the rooms which do not insulate the sound very well. So you will probably hear the conversation next door, so pack some earplugs.
Taxi to airport costs approx. $25 and takes about 30 mins in normal traffic..

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Coral Gables - University, responded to this review, July 4, 2013
Dear khadjri,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and breakfast.

However, We’re sorry we fell below your expectation regarding the noise caused by the thin walls. We will look into this. We are confident the necessary adjustments will be made, in order to ensure complete guest satisfaction. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 17, 2013

We stayed here our last night in Florida to catch our flight n the morning. Our room was like any other hotel room but it had a funny smell. Not sure what they were trying to cover up. Other than that our experience here was good. Great over nighter

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonne M, Manager at Holiday Inn Coral Gables - University, responded to this review, April 22, 2013
Dear The60secondassassin,

Thank you for giving us a review on your stay with us! We're sorry you expirienced a foul odor on your room stay, and should you return we will make sure your exirience is odorfree. Thank you for giving us praise on your expirience.

Thank you again,

Yonne Mendez
Assistant Front Office Manager
Holiday Inn Coral Gables
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key West, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2013

Check in and out was quick and the staff was friendly. The rooms were clean and comfortable. I had a great nights rest in the beds and they have 2 different types of pillows you can choose from. The pool area is large and we enjoyed a quick dip before bed. I had a non refundable rate and booked direct and had no issues.The parking lot was big and there is no extra fee. I would stay here again. I saw some renovations being done, but I did not hear a peep from anyone!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Coral Gables - University

Also Known As:
Holiday Inn Coral Gables - University Hotel
Holiday Inn Coral Gables - University Hotel Coral Gables
Holiday Inn Coral Gables
Coral Gables Holiday Inn
Address: 1350 South Dixie Highway (US 1), Coral Gables, FL 33146
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Coral Gables
#5 Family Hotel in Coral Gables
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Coral Gables - University 3*
Official Description (provided by the hotel):
Experience a wonderful stay at the Holiday Inn University of Miami which is ideally situated in the upscale city of Coral Gables, on South Dixie Highway (US 1) across from the University of Miami and the Metrorail station. When priorities turn from work to play, guests are in the middle of great shopping, dining and entertainment at Dadeland Mall, Shops at Sunset Place, Village at Merrick Park, Coconut Grove and Bayside Market Place. Our Toucan's restaurant and lounge offers breakfast, lunch and dinner. The attractions that make South Florida a favorite tourist destination are just around the corner, putting guests within minutes of Parrot Jungle, Miami Seaquarium, Vizcaya and Gardens, Miami MetroZoo, the Museum of Science, the Children's Museum, the American Airlines Arena, the Port of Miami and South Beach. ... more   less 
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