We stayed here a year ago and had a great experience. So when we needed to return to the University of Miami, we booked a room here again. What a difference a year makes. The front desk staff was nice enough but painfully slow, rather like the in-room wifi. The room we reserved (an executive suite) was just a regular hotel room and a fraction of the size of the executive suite we had at the same hotel the year before. (If you want a real executive suite, you need to ask for the corners on the 3rd floor.) The drain in our sink emitted a noxious odor occasionally that stunk up the whole room; when I called the front desk about the problem, the maintenance man came up with a can of air freshener! He never returned with any other solution, even a plug for the drain (which I had requested). One day I took the stairs marked as a fire exit down instead of using the elevator only to discover that the fire exit was LOCKED on the ground floor. I had no choice but to retrace my steps. (I had my son check this out the following day, and he found the same thing.) Good thing there was no need to evacuate the building :-/. To top it all off, I found out yesterday, a week after we checked out, that my credit card was compromised by a pizza delivery service that slips its flyers under the hotel room's doors. My credit card is now being replaced, but the experience means either (1) the hotel allows disreputable people to solicit business from guests or (2) the hotel has no control over security and people come and go to slide things under guests' doors at will. Both are deeply disturbing. The only reason this stay has even two stars is because the room was sufficiently quiet and comfortable to get a good night's sleep.