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“excellent hotel” 4 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 Hotels in Coral Gables
GreenLeadersGold level
Schindellegi, Switzerland
Top Contributor
549 reviews 549 reviews
143 hotel reviews
Reviews in 194 cities Reviews in 194 cities
328 helpful votes 328 helpful votes
“excellent hotel”
4 of 5 stars Reviewed April 21, 2010

rooms are not big, but well equipped. the staff friendly and polite (with the exception aof a not so professional waiter at the swimming pool cafeteria). the buiding itself is a monument to be visited. the gardens, are great. the surroundings are not at miama beach but elegant and quiet.

  • Stayed July 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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961 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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houston tx
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 20, 2010

This is a very nice hotel but very hard to find if you dont know the area. It sits in the middle of a neighborhood. Very pricey but worth it. Room was very roomy and the hotel had great service. I look forward to staying here again next year.

  • Stayed February 2009, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Namur, Belgium
Top Contributor
167 reviews 167 reviews
109 hotel reviews
Reviews in 83 cities Reviews in 83 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 16, 2010

We were at this hotel for it's famous sunday brunch (april 11th) and the weather was sunny and not too warm.
Seated outside (it's a must) I've never had a so amazing brunch in my life and I'm 47 years old and I travel a lot!
Everything you want, you can get it (champagne Perrier Jouet à volonté, caviar, lobster, ....
We spent about 21/2 hours and it's surely one of my best moment in Florida.
The hotel is beautifull, located in Coral Gables (for me, the best part of Miami) offers the greatest pool an hotel can have, a golf course, ...
The price (about 100 dollars/pp) of 70 euros is for us absolutely in relation with this meal and the ambiance you share with other people.
Everyone of our group had a wonderfull experience and I would like to thank the staf of this restaurant.

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Potomac, Maryland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 15, 2010

Visited in late February and would never go back if I had to pay. They gave me a room on the 2nd floor that had a view of a nasty roof--even though they said it overlooked the tennis courts. The room was also over the back loading deck and dumpsters. I now know that they start deliveries at 5:30 am and that is also the time that they start dumping trash. Could not sleep with all of the noise. The pool was amazing, but too cold to try it out when we visited.
Service was slow in the restaurants, but the food was terrific. Overall, couldn't wait to leave and could never imagine returning unless attending a conference.

  • Stayed March 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, April 19, 2010
The Biltmore welcomes constructive feedback from all of our guests, as an integral part of monitoring services and product throughout the resort. It’s our desire to ensure every guest experience is both exceptional and memorable. To that end, we encourage this guest to contact our General Manager’s office directly, so we may address this issue thoroughly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
63 reviews 63 reviews
61 hotel reviews
Reviews in 52 cities Reviews in 52 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed April 13, 2010

We spent two nights at the Biltmore. First the good. THe hotel is very beautiful from an architectural point of view, it is well maintained, the grounds are superb, and the swimming pool is fantastic. Some of the staff was extremely nice and efficient.

Now the issues. When we arrived they gave us a room that was really nothing special, no view, it had only one window facing the roof of the patio, on the third floor, nice king bed, but overall a small and not very impressive room, certainly NOT worth the rate. So we called the reception to complain about it, and they offered to move us to another room, within the same rate. They said they'd come to take us to the new room. So we sat and waited, and waited, and waited. We had to wait around 40 minutes, and they showed up after we called the reception two times to ask what was going on, the second time we expressed our disappointment and they finally arrived. I thought the wait was waaaay too long given the standard of the hotel.
The room they moved us to was newer, much nicer, larger, with two windows very bright and with an excellent view. So make sure you complain if you're not satisfied with the room you get.
Another thing I didn't like is that on the day of our check out housekeeping knocked on our door at 8:50am and to drop of our bill under the door. We had gone to bed very late the night before and had scheduled a wake up call at 10:30am. There was no reason for housekeeping to knock on our door because all they had to do was to slip an envelope under the door, is this some policy to make sure guests leave their rooms on time?? I thought it was rude, and again not up to the standard. Other minor issues were that I had to call housekeeping for shampoo, hair drier, all things that were supposed to be in the room.
Overall a nice stay and I would recommend this hotel, but given its hefty rates (the $20/day resort fee, for example, is ridiculous), I think their service should be better.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, General Manager at Biltmore Hotel, responded to this review, April 19, 2010
The Biltmore welcomes constructive feedback from all of our guests, as an integral part of monitoring services and product throughout the resort. It’s our desire to ensure every guest experience is both exceptional and memorable. To that end, we encourage this guest to contact our General Manager’s office directly, so we may address this issue thoroughly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
171 reviews 171 reviews
37 hotel reviews
Reviews in 55 cities Reviews in 55 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed April 9, 2010

This is a lovely hotel with seamless service and very cordial staff. Loved it! My only negative comment is to warn those who book to avoid any rooms near the elevator. The elevators ding constantly and at all hours of the night. I asked to be moved after one sleepless night and was accommodated.

  • Stayed April 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2010

We visited the Coral Gables area on a tour of Florida the previous year and decided to stay at the Biltmore on our next visit. The hotel didn't disappoint, very friendly and helpful staff; clean, comfortable rooms; excellent restaurants and super pool to end the day in... Well worth a visit if you get chance.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#2 Green Hotel in Coral Gables
#2 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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