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“Not a bad place to get stuck” 4 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 hotels in Coral Gables
GreenLeadersGold level
San Francisco
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
98 helpful votes 98 helpful votes
“Not a bad place to get stuck”
4 of 5 stars Reviewed March 1, 2010

I travelled to Miami from NY for what I thought would be an overnight stay at the Biltmore. Needless to say, the February month end winter storm that hit the northeast resulted in my staying 2 additional nights at the Biltmore. And, because I had travelled light (right, no warm clothes for the cold Miami weather), I decided to spend most of my time at the hotel. It was great fun. From sitting by the beautiful pool watching a beer commercial being filmed, to spending hours in the gym, which is crowded because it attracts members from the community, to getting two massages in the new spa, I had a great time. I managed to leave the hotel for dinner each evening, and except for one failed attempt to depart the airport, I stayed in the hotel. The service was just fine. The breakasts and lunches that I ate were great.

On the room. I agree that they are in desperate need of new televisions. I ended up watching a couple of movies, and the Olympics, and was struck by the poor quality of the tv. But, turndown service was great (including some chocolates), and when we arrived we were greeted with a nice fruit plate, and chocolates!

The hotel is far from the rest of Miami. I went to Coral Gables one evening, and round trip taxi was $120.00! But, I don't like to drive, so there's no real alternative.

I did buy a jacket in the gym, given my lack of extra clothes, but wished there was more of a clothing assortment in the hotel stores.

All in all, a very pleasant way to get stuck in another city.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Manager at Biltmore Hotel, responded to this review, March 4, 2010
Biltmore management is very appreciative of guest’s feedback. As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. In reference to the taxi cab comment, it appears that the guest was over charged, since downtown Coral Gables is only a 5 minute drive from the hotel. The Biltmore now offers complimentary town car service to our guests to enjoy dinning and shopping experience throughout the city of Coral Gables.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lodz, Poland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2010

I've stayed for 6 days. Hotel is located far from nightlife of Miami which is in fact an advantage. Great pool , extraordinary gym , acodating recepcionists , old fashionedstyle of building are just an example of the advantages that I found.
But ... be carefull... when You negotiate with manager an offer be sure all the details. Inspite of the agreement signed, someone from marketing wanted me to pay for dinner additionally already included in our offer.

  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dallas TX
Top Contributor
139 reviews 139 reviews
132 hotel reviews
Reviews in 93 cities Reviews in 93 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed February 19, 2010

We stayed at the Biltmore for an impromptu stop in Miami this month. I have been there once before and the excellent service, food and rooms are consistent over time. The staff is helpful, anticipating needs and providing excellent service. Food and drinks were also good, with nice selections and priced as expected for this caliber hotel.
This is a great place!

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, UK
Top Contributor
186 reviews 186 reviews
116 hotel reviews
Reviews in 90 cities Reviews in 90 cities
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed February 15, 2010

I wanted to stay at the Biltmore since my days admiring it as a UM student and the hotel itself did not disappoint - it is simply stunning and opulent set in magnificent grounds with an eye wateringly large and landscaped pool. Simply breathatking. What disappointed me however was the service. The front desk always had a line - there were lots of weddings/events on all weekend - and the staff were fairly efficient but not in a warm or friendly way. We often got no answer when ringing front desk/valet or bellhop from the room and the place seemed to be run a little chaotically. We heard one lady reporting a dress had gone missing from her luggage trolley with the bell hop and when we checked out, after waiting 20 mins for our bags, found them loading someone else's suitacse into our car with ours! Thank god we saw it then and not at the airport! We also noticed at the airport that they had omitted to include a jacket which was placed clearly with our cases at the hotel, and we are currently awaiting its return by post. It's such a shame as the hotel itself is beautiful, but we got much better service from a cheap little Doubletree in Orlando than the fabulous Biltmore.
My only other warning would be to visitors unfamiliar with Miami - it's in Coral Gables, a lovely and safe residential district but it's nowhere near South Beach so if you want the beach and nightlife stay on SoBe instead. However, for a relaxing opulent break, stay here.

  • Stayed February 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 35 cities Reviews in 35 cities
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed February 8, 2010

Built at the height of the Florida land boom in the 1920's, this resort is steeped in history and charm. Some older hotels are just older and have a tired feel to them. The Biltmore is not one of those places. It is a beautiful property and is well preserved. Its historical architecture is charming and inviting. Being at the Biltmore you feel you are someplace special. While its amenities are probably not as fine as some of the newer state of the art resorts, what this place gives you is a relaxing stay in a romantic, old-world style location.

I will not dwell on the history here, but this is the type of place that anyone who was anyone in the 1920's and 1930's probably stayed here. At one time this was THE location in South Florida. Presently, THAT crowd is probably over at South Beach. But what the Biltmore has become is a beautiful Club/Resort that could not be duplicated today.

We visited right before Super Bowl week got started. The place was busy but still quiet and refined. We found all of the amenities, including the pool, gym, bars and restaurants to be just the right atmosphere and of a high quality. While I did not get an opportunity to golf or play tennis, those facilities looked inviting as well. While the bars and restaurants were not cheap, the food, drink and atmosphere were perfect for a romantic evening out.

Our room was a standard room and appeared to be recently renovated. The bed was one of the more comfortable beds I have stayed at in a hotel recently. The bathroom and shower area nice. The only negative comment about the room was the TV needed to updated to 1997! maybe next time.

We found the staff to be welcoming and helpful. Everyone we encountered seemed genuinely happy to be working there and eager to assist. We could tell the management does a fine job because everyone seemed to be proud of their hotel.

In a word this hotel is charming and romantic. I would imagine they do a big business on weddings. If you are looking for "Hip Miami" go east over to South Beach. If you are looking for old-world charm I would suggest the Biltmore. We would very much like to stay here again.

Stayed February 2010, traveled on business
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Aventura, Florida
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 17, 2010

The Hotel & Amenities: We fell in love with the Biltmore Hotel when we moved to south Florida. We appreciate its history and old world charm. In fact, we held our wedding reception at the Biltmore Hotel as it was the perfect resort venue, especially for our out-of-town guests. We have stayed at the Biltmore Hotel and, because with currently live within 25 miles, we frequent for a host of other reasons including office holiday parties, weddings, golf, spa treatments, dinning, brunch, afternoon tea, and when hosting out-of-town guests we always include a tour stop at the Biltmore. We are always delighted by the historic features, fabulous swimming pool and beautiful surroundings of the Biltmore Hotel.

Rooms: We have traveled extensively and have stayed in several upscale hotels, including Small Leading Hotels and Leading Hotels of the World. Based on our experience, we find the rooms at the Biltmore adequate, but certainly not spectacular.

Golf: The golf course is beautiful and perfectly manicured. Golfing fees are a bit expensive, but compared to other championship golf courses it is reasonable.

Spa: The spa is nice and the service is pretty good. However, we found it a bit pricey by comparison with other spas of the same caliber.

Sunday Champagne Brunch: We have been to many brunches, but few this elaborate and in such a beautiful setting. Brunch is a bit $$$$, but worth the experience.

Afternoon Tea: We enjoy afternoon tea and the Biltmore offers fairly nice traditional English afternoon teas. Although we keep coming back, the service is not the best.

Service: We have been to the Biltmore countless times over the last fourteen (14) years for various reasons and the only thing that on occasion is a little disappointing is the service. Based on our broad and diverse experience around the world, we find the staff at the Biltmore in Coral Gables a bit on the coarse side. Although we have never encountered bad service per se. In fact, more often than not the service has been very good and pleasant. Unfortunately it has not been a consistent luxury standard of service throughout the years. We wish the Biltmore would achieve consistent luxury standards of service because we would like to continue to enjoy it for years to come.

If you are interested in seeing area pictures and other destinations, please visit my website: [---]

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2010

We stayed at the Biltmore over Christmas for 5 days while visiting family. From the time we arrived we received excellent service. Our room was large and beautiful and we had a great view of the pool. The pool staff was wonderful and took care of our needs evening moving us to other chairs when the sun shifted. We enjoyed several classes in the gym and all staff were very professional. The food was expensive but excellent and the treat left in our room nightly was always a wonderful surprise. We can't wait to return.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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