We stayed for one week in June with our kids on a trip to see our family in Miami. Twenty years earlier, my wife and I stayed at the Biltmore for a New Year's day function but I can barely remember many details. This time around - we had our kids and we found the hotel to be of high quality and the staff to be exceptionally friendly.
On our arrival we were greeted with Champagne and our kids with lemonade - a great way to kick off our trip! The lobby area and indeed all of the public hotel spaces were terrific. If you're into architecture take the time to look up at the beautifullly decorated beams on the ceilings of hall ways that surround the courtyards.
Our room overlooked the pool, had two queen beds, a sitting area, two television sets, and an oversize (as in very large) bathroom. A down note on the bathroom, a smelly odor can sometimes eminate from one of the floor drains. We addressed this problem by placing a towel over the drain. That little smelly problem is a bit of downer, but overall the room was exceptionally comfortable. We probably should have asked for some form of reparation for the discomfort of the unwelcomed odor, but we enjoyed ourselves too much to be botthered. However, we believe the Biltmore would do well to correct this problem and we would rate it higher than a 3 in the Cleanliness rating.
A really nice touch was the turn-down service; On our return to the hotel in the evenings, there were cookies and milk waiting for the kids. The hotel's pool is every bit as large as it appears in the pictures - and that made for uncluttered swimming. Unfortunately the area devoted to pool side seating is rather sparse. So you'll need to stake your pool lounger early before the other guests. The exercise room is on the narrow side. They have plenty of equipment but the room is so narrow that it's hardly a comfortable experience. Instead, I chose to go for a run around the beautiful neighborhood.
Dining - If you choose to dine in the hotel be prepared to pay a tidy sum - for example $70 for breakfast for two adults and two children where the kids meals costs $4 a piece, and all we had was coffee and omelettes. Keep in mind that you're paying for the atmosphere in addition to the food, just the same we didn't care for the breakfast very much especially when our waitress gave us the bill before we had been served our meals. The hotel also has a terrific Sunday brunch for $95 a person. An excellent breakfast can be had at the Bagel Emporium on US 1 just south of the hotel. For a change of pace, you can drive just west of the hotel for a Cuban pastry breakfast at a place called Gilberts (located in a strip mall on Bird Road and 57th Ave). For a great dining experience head out to the Rustic Inn in Key Biscayne.
Yes we will stay at this hotel again.