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“In some ways charming, in others a bit past its prime” 3 of 5 stars
Review of The Biltmore Hotel

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The Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Hotel amenities
Special Price
20% off room rate
Ranked #1 of 11 Hotels in Coral Gables
Certificate of Excellence 2014
GreenLeadersGold level
Detroit, Michigan
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“In some ways charming, in others a bit past its prime”
3 of 5 stars Reviewed yesterday NEW

This is a charming "old world" hotel that was clearly the place to stay in its golden age. Unfortunately for this hotel, those days have passed. I recently attended a conference here and while there is nothing horrible about the Biltmore there was something a bit off about it.

I had a junior suite, which was smaller than many regular rooms I have stayed in at other properties. The room itself was semi-decent, but trying to obtain a decent night's sleep was another issue. The mattress in my room made it feel like I was sinking in the bed and it definitely needed a set of slats. The walls are also very thin, so you can hear what's going on outside of your room. The toilet in my room ran about every 10 minutes as well. The a/c was not the best. The air register is by the door, but nowhere near the bed.

The bathroom was small (typical for an old hotel) and there was no separate shower stall. The bathtub was a little gross as the finish was wearing off the tub.

The service at the hotel was good.

If you want to go for a historic hotel, I would try the Cloister at Sea Island. It has the right balance between old world charm and modern amenities.

Stayed February 2015, traveled on business
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1,017 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
New York City, New York
Top Contributor
85 reviews 85 reviews
44 hotel reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a large hotel with seemingly old world charm. The staff at check in were great, the service overall was fantastic. The pool area looked very relaxing and was pretty big. The food served throughout the resort was very good. The room was very comfortable, as was the bed and the shower had reasonably good water pressure.

Stayed February 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

First, let me say that the Biltmore staff is fantastic. Truly excellent service from everyone. The front desk, the bellman team, housekeeping, fitness center, and the indoor restaurants. All very helpful, responsive and deserve praise. Additionally, the fitness center, which has members and not just for hotel guests, is very nice and luxurious for its size.

This is a decent hotel if you are old and like the charm of the simpler Don Drapper 1960’s, you are child-free or you are having a weddding.

It was a lot of work to stay here and overcome the many small hassles. Not relaxing and enjoyable. Here is the long list of things that make staying somehwere else more comfortable and a better option:

Wifi does not stay connected and is not accessible throughout the hotel.
There was 1 outlet in the room for electronic devices. The floor was the flat surface to place multiple phones and other gadgets upon and rotate the charging near the outlet. I stayed in a regular suite and a large suite. The lone outlet was nowhere near the “desk” with a wired cable for a laptop, which is strange and inconvenient.
Rooms can be small and noisy. They have not invested in quiet.
Moldy shower curtains that billow in on you when you take a shower. Bathrooms have no ventilation.
Other than the $8 bottle of water in the room, you need to walk or drive 1.5 miles to the closest option for snacks and normally priced bottled drinks. Same goes for decent restaurants. There is no small market café on site. The gift shop is for clothing and other expensive tourist trinkets, not food.
No recycling anywhere on site, at least that I could see
You can let the hotel drive you when their car is not otherwise in use. It can be a wait to get picked up from the Town Center.
The staff is nice, but the building is not child-friendly. The giant pool doesn’t have antyhing other than a few shallow steps, but right next to the dedicated adult space to swim 50 yd laps. There is no pool deck to speak of. Chairs are basically lining the edge. It’s a 1/3 of a mile walk to the Coral Gables neighborhood playground, which is actually quite nice. Note that cars rarely stop for the crosswalk out in front of the hotel, so be careful.
Service at the outdoor casual restaurants by the pool or golf course is abysmally slow. Lesson learned: do not eat at the pub on the weekend when the golf course is packed. The restaurant by the pool is slow just because it is, even when not crowded. If you seat a family with small children, speed matters.
The marquee restaurant starts at $105 per person and was empty the whole 4 days we were there.
The spa is exhorbitantly expensive, too.
Parking lot can’t handle self-parking guests where there is a meeting or event. Plan on using the valet.
Coral Gables is not near the beach. Which I knew, obviously, but this not a good destination for families.

Green Features: Lip service tent card to saving water by not changing towels or sheets, but no separate bins for plastic or paper in the rooms or in common areas.
  • Stayed January 2015, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Top Contributor
129 reviews 129 reviews
32 hotel reviews
Reviews in 62 cities Reviews in 62 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Biltmore is a classic old hotel that has hosted everyone from Al Capone to Jeb Bush. (The latter apparently has a standing Sunday morning tee time at the golf course.) We splurged on one of the terrace suites in the main building. The terrace was as large as the adjacent bedroom and has great views of the pool, golf course, and far in the distance the airport. It wasn't cheap but very comfortable. Surprisingly, the room decor is pretty plain both in the sitting room and in the bedroom, which are separated by a very large bathroom. Service in the hotel is friendly and for the most part efficient and knowledgeable. Restaurant prices are high and, unusually for a high-end hotel, there is no free coffee in the morning. Not even a make-your-own coffee machine in the room. Expect to pay $4 for a small cup to go; $5 for a large. It seems penny ante, considering the $22 daily resort fee tagged on every bill. They should raise it to $25 and put a coffee urn in the lobby. Finally, be forwarned -- the Biltmore is not near anything. The hotel provides a town car that will take you within a 2-mile radius, which essentially means to the Miracle Mile in Coral Gables. Going anywhere else requires a taxi or a rental car.

Green Features: I believe there are only four terrace rooms. We had Room 613, which had a very large terrace and nice views.
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room was great, check in efficient and friendly. Had lunch at the pool grill and it was good. Shower was great with awesome pressure. Service all over was top notch. Highly recommend for a stay. Only recommendation is for the the staff to not speak their native tongue in an elevator with other guests. Had two bellmen in an elevator with a few people speaking to one another- this could be mistaken as rude. One last thing- the pool is amazing! Overall amazing stay.

Stayed February 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Top Contributor
81 reviews 81 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Omg what a beautiful place and so much food! Impossible to taste it all. But what and experience. Definitely go! And experience this great place. Champagne Bloody Mary lots of breakfast lots of lunches of seafood lots of stations lots of dessert. You won't be able to eat it all and what a lovely setting

Stayed February 2015
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Lyndhurst, Ohio
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We walked around , sticking our noses in various nooks and crannies. Bought some golf tees at the pro shop. Then I googled LeBrons address where he used to live. I had more fun stalking his 17 million dollar house that's for sale. But that's me......

Stayed February 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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