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“Spa visit ” 5 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 Hotels in Coral Gables
GreenLeadersGold level
1 review
“Spa visit ”
5 of 5 stars Reviewed yesterday NEW

Another great massage at the spa. Have been going off and on to the spa at Biltmore for nearly 15 years. Way back when it was on the first floor. First thing first, the masseuse' that work there seem to be the best of the best. They listen to your needs and slooowly tend to them. The amenities are top notch, staff attentive and friendly. The prices are as expected at a place so historical as the Biltmore. Oh ya, the hotel bars are pretty cool to hang before or after the massage. The hotel itself is not to shabby. Beautiful!

Stayed December 2014, traveled as a couple
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963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 days ago NEW

The staff is good and Alana in the gift shop is very helpful. The lunch buffet is great! Rooms are nice and quiet. Water pressure is pretty good. Rates are reasonable for downtown. All around nice hotel. I like the hotel because you can walk outdoors in the park areas and it's easy access to the front door. Quick valet most of the time.

Stayed December 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, today
Dear Tim,

Thank you for the review. I appreciate all of your comments and am very happy that you enjoyed your time while staying with us. Hope to have you back very soon!

Best regards,
Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice old world hotel in the center of charming Coral Gables, my favorite Miami area. Very pleasant surroundings with 2 golf courses surrounding this majestic hotel. Championship tennis facilities, great health club, and an inspiring swimming pool. Loved the hotel's ambiance and very helpful staff. Many restaurants on the property with resort pricing. Very safe and easy access to the University of Miami, Coconut Grove, and downtown Miami without the traffic congestion. I will consider this hotel when returning to the Miami area.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, today
Dear Guest,

Thank you for reviewing us! Glad that you and your family had a memorable experience while staying with us, hope to have you all back in the near future!

Sincerely yours,
Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Haven, Connecticut
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great old hotel... Service was very good and you pay for it. A friend did get stuck in the elevator TWICE in two days. Certainly the conversation for the evening. Folks there were anxious to please. Bar was well stocked an cozy

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, today
Dear Guest,

Thank you for the review. I apologize for the elevator incident, we have fixed the issue and it is now running very smooth. Being a historical hotel, is it likely that we may experience these sort of issues. We try our very best to prevent them and once again I am sorry for your friend. Hope to have you both back very soon.

Yours truly,
Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newcastle upon tyne
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights as part of a pre cruise package, such a great place to chill after the noise of Miami told the history of the hotel as we booked in, and the following morning breakfast in the courtyard e=what a superb setting with the service and food to match, not to mention the room superior of course. Fantastic and relaxing place to start our holiday so thanks to all the staff would love to come back one day from England

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, today
Dear Guest,

Thank you for reviewing the Biltmore Hotel. I am very happy that you enjoyed your stay here, I hope if you return to Miami you are able to stay with us again!

Yours truly,
Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here for a wedding, so the location was perfect for us. Upon arrival the lobby is truly beautiful. When pointed to where our room was we entered an elevator off the the side, which appeared to be a service elevator. Our room was decent, but I've stayed in much nicer. A little outdated, but not in a good way. After spending sometime in the room, I kept hearing noises, and figured out it was dogs barking. Yep, we were on the dog floor! Another disappointment was that there were food trays left out in the hallway for more than a day at a time. Which us just gross, every time we went to out room the same trays were just sitting there, I almost picked them up myself. The pool was gorgeous, the pool service was very slow...waiting 20 minutes for a drink, but the service at the restaurants was superb. For breakfast one morning, I was sat at a table with broken glass everywhere. Just a detail, but unsafe and just a sign if not cleaning the night before.. Spa was OK, my service was fine, nothing to rave about. Nice to have spa Onsite. Overall, I was expecting a better experience.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, Managing Director at Biltmore Hotel, responded to this review, today
Dear Guest,

Thank you very much for taking the time to write a review about the Biltmore Hotel. I greatly appreciate your feedback and will us them to help with our ongoing training for employees and managers. Hope to have you back in the future to better serve you.

Sincerely,
Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
93 reviews 93 reviews
80 hotel reviews
Reviews in 41 cities Reviews in 41 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a business trip, was very pleased. The location is a nice calm change from the beaches. Classic historic hotel, offering service, smiles and being able to be part of the Miami history. Gorgeous grounds, nice to be able to see what Coral Gables was and is today

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, Managing Director at Biltmore Hotel, responded to this review, 1 week ago
Dear Ashton,

Thank you for reviewing the Biltmore Hotel! I am very pleased to hear that you enjoyed your stay, hope you are able to return in the near future.

Sincerely,

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#2 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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