We booked through LHW and was upgraded to a suite from junior suite.
The suite was on high floor, very spacious and the view was great. The bed was very comfortable, but the bathroom was not as updated as other 5 star hotels, i.e. no jacuzzi bath tub, just regular tub with shower (not separate) and 1 sink.
I really liked the old historic feel of the building. Although the elevator was a bit scary, (felt unsafe) the lobby and the pool were very beautiful. The tennis court, golf course were nice.
I have to agree with some other reviews on this. The service was not good. There were only 1 pair of slippers/cup in the suite for the reservation for two, and they also denied our complimentary breakfast. It was included in our rate, but LHW had to call the Biltmore to resolve this. Biltmore later apologized for their mistake. The pool service was also slow and rather random.
I can only comment on their breakfast, but I have to agree with other reviews on this as well... The breakfast was not good, not tasty. It was not that there were problems, but was not up to the 5 star resort standard at all in our opinion.
All in all, we were satisfied with our stay because of the upgrade to the spacious suite from the junior suite. However, I would strongly hope that they can improve on their service and the food. It is really, too bad because they already have a great facility, and I would love to come back if they take their problems seriously.
- Official Description (provided by the hotel):
- Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more less
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- Also Known As:
- Biltmore Hotel Coral Gables
- Biltmore Coral Gables