My wife and I spent 3 nights at the Biltmore in mid-July 2014 and we absolutely loved it. Based on some reviews I'd read here on Tripadvisor before our visit, I was apprehensive about the hotel, thinking it might be another one of those very expensive places that nickel-and-dime you for every service and amenity. In fact, there are additional fees for some services and I was disappointed that there were no coffee makers in the rooms or a free coffee bar in the lobby, but the good far outweighs the bad. The hotel has a charm that can only come with age and it proudly advertises its history with antique photographs from its past on the hallway walls and hand-rubbed woodwork, most noticeable in the elevators, which I imagine look much like they did during the hotel's heyday in the mid-1930's. Inside and out, the hotel is absolutely beautiful and it appears to be treated as a treasure by the people who work there. And speaking of its staff, they were the best we've encountered in a very long time. Polite, helpful, and professional, they seemed to enjoy their work and did their best to make sure our stay was enjoyable. Our room was beautiful, quiet, and extremely clean with a very comfortable bed, and our bathroom was the subject of conversation at dinner for its beautiful tile walls and floor. The swimming pool is fantastic - and just the right temperature, of course. We weren't there over a weekend, so I can imagine the deck might become crowded with weekend sunbathers, but we had no problems during our stay. I hate to gush because after all, we didn't have free coffee in our room, but our experience at the Biltmore was wonderful. It's a grand old hotel and we'd love to visit again. Oh, I almost forgot the gym - it's a REAL gym - awesome!