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“A veritable oasis in the heart of Miami” 4 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 Hotels in Coral Gables
GreenLeadersGold level
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“A veritable oasis in the heart of Miami”
4 of 5 stars Reviewed July 9, 2014

A veritable oasis in the heart of Miami, this 1926 national landmark’s 275 rooms (of which 130 are suites) offer old worlde glamour and elegance within a beautiful, historic building, surrounded by tropical gardens including an 18-hole golf course and the largest hotel swimming pool in the continental USA.
If the weather is sunny be sure to have lunch in the gorgeous courtyard of the hotel’s Fontana Ristorante. Delicious cuisine
www.thebiltmorehotel.com

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, Managing Director at Biltmore Hotel, responded to this review, July 10, 2014
Dear Guest,

Thank you very much for your review! I am glad to hear that you enjoyed your time at the beautiful and historic Biltmore Hotel. I do hope that when you return to Coral Gables you are able to stay with us again.

Sincerely yours,

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucson, Arizona
Top Contributor
100 reviews 100 reviews
18 hotel reviews
Reviews in 49 cities Reviews in 49 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 6, 2014

July 4th music and fireworks is a joint venture between the city of coral gables and the venerable Biltmore hotel, coral gables chamber of commerce and numerous sub sponsors---making it a truly community wide event.
The music and fireworks open to the public, and take place on the hotel's spacious golf course with the towering hotel serving as backdrop. We were in attendance as (paying) guests of one of the major sponsors. It was our second Biltmore 4th.
It's a very well done event. VIP dinner/fireworks tickets run $250pp. dinner is served indoors in the two ball rooms on the balcony concourse, after which VIP’S walk out onto the sizable balcony to enjoy the music and fireworks up close.

The food has improved considerably since the inception of this event two years ago (the Biltmore fireworks show was only recently reinstated after a lengthy hiatus). VIP diners enjoy a sizable buffet including a very fresh and tasty salad station with particularly remarkable potato salad. Typical July 4th main dishes are cooked over grills directly behind the buffet line on the outdoor balcony. Featured: new York strips, BBQ chicken, 1/3 pound all beef hamburgers, fresh sesame seed buns, and excellent hot dogs. Baked beans, corn on the cob are terrific side dishes. Condiments for all the above are readily accessible. Steaks can be cooked to order by simply asking the grill men for your desire.

VIP diners then retreat in doors (which in the tropical humidity is a treat) and dine.....with the all you can eat feature a major plus. MOET CHANDON supplied the champagne for every table and the bars featured all liquor, beer and wines with ice tea and lemonade dispensers for self service. Service is typically Biltmoresque....attentive, friendly, and responsive. A dessert table inside for those so inclined featured a slightly pasty blueberry cobbler, apple pie and tasty all American sugar cookies (the dessert offerings could have been boosted a bit.
The overall decor was pleasantly Americana.....not overdone....but tasteful. Table cloths of white and hints of red white and blue made for a colorful setting.

The fireworks display at the Biltmore is plentiful. It’s every bit of a half hour and no skimping on the product----large multi colored chrysanthemums produce the requisite oohs and hash. A sound track when audible over the speakers is a bit tired and lacking in the intensity big fireworks displays require. Some 30,000 watched and cheered as the rockets peaked overtop the palm trees on the golf course.

There were only two serious deficiencies at this event from a VIP ($250) perspective and both bear mentioning in hopes they will be addressed in future years:
First, VIP’s get a dashboard decal to park directly across the street from the hotel's magnificent entry. Until you arrive there you don't realize that this is a valet operation......upon departing later you discover it costs $6 per car. The intro in daylight is reasonably well organized with the dozen or so valets taking the cars and making the best possible use of the parking area. However, after the show, when 30k VIPs and general public descend away from the hotel......the VIP service was totally overwhelmed. People waited in line to pay a $6 fee that they were unaware of ($250/pp VIP should certainly include that) to wait in line for the runners to scatter all over the parking field to eventually bring your car. This needs to be seriously reviewed. Though the VIP valet slows down the egress of the vehicles into the people filled streets (as the Coral Gables police clump together and make no effort to direct traffic). But, in doing so there becomes a traffic boondoggle within a traffic jam (all of Coral Gables after the fireworks). An hour later some VIP’s were seen departing.
Secondly is easily remedied: following the VIP dinner indoors the guests congregate outdoors to hear the orchestra and see the display. But there's no place to sit. VIP guests had to go indoors and carry their own chairs out to the balcony--- to sit for upwards of 45 minutes to relax and enjoy the show. Meanwhile the previously attentive servers in the dining areas began to clear the tables, when they, and other hotel staff could easily have fetched the chairs and made a makeshift viewing area facing the fireworks----another oversight for $250.


This review doesn't attempt to cover the actual Biltmore hotel accommodations (individuals can get a July 4th room package whereby they can enjoy the VIP experience), the hotel's 4 star restaurants and spa/golf etc. Amenities, however, rest assured from personal experience it is a high level and one of the finest resorts in south flap

Make your reservations early for 2015.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, July 11, 2014
Dear Guest,

Thank you very much for reviewing your experience on our Fourth of July event. I truly appreciate your feedback and will use it to continue to improve this special holiday event. Please note that the Fourth of July event was $120 for our Club at the Biltmore Members and $150 for all other guests. I apologize for the inconveniences you had with valet and the seating arrangements for the firework shows, again their is always room for improvement and we will definitely keep your points in mind!

I hope you can come again before the Fourth of July and enjoy the beautiful and historic Biltmore Hotel.

Sincerely yours,

Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa, Israel
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 3, 2014

I was staying for 2 nights last year with me wife over there.

Nice clean with very cool swimming pool and golf club. Not that for from Brickell so you have also nice options to go out at night.

Clean with nice staff members.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, Managing Director at Biltmore Hotel, responded to this review, July 8, 2014
Dear Guest,

Thank you for the lovely review. I am very glad that you and your wife enjoyed your stay and had a great experience. Hope you can stay at the Biltmore Hotel again in the near future.

Sincerely yours,

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Isles Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 2, 2014

I went last night for dinner,my server was very friendly and embarrassed for the delay at the kitchen for our food,hotel needs to be little more clean,then we stopped at the gift shop and we were not welcome looks like.....the person working there on the phone and our presence looks like bodder her so we left,wont come back

  • Stayed June 2014, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, July 3, 2014
Dear Samantha,

I am so sorry about the experience you had last night while at the Biltmore Hotel. I apologize for the lack of service and I assure you I will be dealing with the issues you mentioned immediately. I hope that you will be able to forgive us and return to the Biltmore Hotel so you can see our true colors.

Yours truly,

Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grosse Pointe, Michigan
2 reviews
5 of 5 stars Reviewed July 2, 2014

My husband and I stayed for our third time at the Biltmore this past June. What a delight. It is becoming harder for us to decide to stay anywhere else! The service is excellent, the pool--a perfect escape--and the history and architecture combines to create both a romantic and moving experience. Highly recommend for a romantic getaway!!!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, Managing Director at Biltmore Hotel, responded to this review, July 3, 2014
Dear Elizabeth,

Thank you very much for the review. I am so grateful that you and your husband enjoyed your time and had a romantic getaway! I hope that when you come back to the Biltmore Hotel you can stay with us once again.

Sincerely yours,

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 27, 2014

My 12 year old and i visited the property last June to try Fontana, the property's delicious and well-run Italian restaurant, and knew we would book a stay there our next time in Miami. We just finished a week's vacation at the BILTMORE and wouldn't have been happier or more relaxed or better attended to anywhere else. I have stayed at Miami's Canyon Ranch, Setai, and Ritz, and would choose Biltmore for its history/fame, its quiet location, the accessibility and ease of getting to and from the beach, downtown, the airport, the movies, shake shack, youth center and parks, and so on (adjacent self parking!), its diversity and quality of restaurants -- FONTANA, 19th Hole, Cascades and best 5 star French meal experience of my life -- PALME D'OR, the tropical lake - I mean the POOL (I am a swimmer), tennis (2 locations within walking distance including clay/hardtru) and golf! ANY TIME, ANY DAY, Biltmore is now my first choice in Miami, and I'm already planning more than one return. Thank you Biltmore -- we'll be back soon! Go HEAT!

Room Tip: Work with the front desk, and they will do their best to make you happy.
See more room tips
Green Features: The hotel was built in 1926 so you may need to be patient with any structural issues (we had a flash flood that was addressed PRONTO).... it's historic NOT modern and IMO the charm of that alone is environmentally friendly.
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, Managing Director at Biltmore Hotel, responded to this review, June 30, 2014
Dear Eeman,

Thank you for the lovely review. I am so pleased that you enjoyed your stay and that you and your child had a pleasant experience! I'm glad you are thrilled to come back and am grateful you appreciate the beautiful and historic Biltmore Hotel.

Sincerely yours,

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 26, 2014

First room had no power outlets so I switched. No apology no recovery. Asked if my linen pants could get cleaned and pressed, was told it was the first time they recd that request. TV at the pool bar is not HD. Let's see how the rest of the trip goes.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BiltmoreHotel, at Biltmore Hotel, responded to this review, June 30, 2014
Dear Andrew,

Thank you for your review, I appreciate your feedback. I apologize for the inconveniences you had during your stay, however I do I hope that the rest of your trip went better and that you can forgive the Biltmore Hotel for the initial experiences you encountered.

Yours truly,

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#2 Green Hotel in Coral Gables
#2 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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