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“European beauty!” 5 of 5 stars
Review of The Biltmore Hotel

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The Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Special Price
20% off room rate
Ranked #1 of 11 Hotels in Coral Gables
Certificate of Excellence
GreenLeadersGold level
South Bend, Indiana
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“European beauty!”
5 of 5 stars Reviewed May 14, 2014

We love staying at the Biltmore. It is strikingly beautiful. The service is top-notch including turn-down service with fluffy robes and slippers. Our only issue this time was poolside. The area was so crowded that we were unable to order lunch. We were told the kitchen was closed and we couldn't order at all. My husband had to leave and go pick up pizza. I was surprised considering the level of service we were accustomed to.

Room Tip: Rooms on the 2nd floor are only accessible via stairs.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biltmore H, Managing Director at The Biltmore Hotel, responded to this review, May 15, 2014
Hi Jan,

Thank you for your comments, I truly apologize for any inconvenience that you had while being by the poolside. We do hope that we can see you in the future!

Yours truly,
Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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Miami
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

Remembering our years in England we like to spend a couple of hours having tea at the Biltmore. It is a treat with the tables fully decked, beautiful surroundings and great service. A lady is playing beautiful music on a harp while we take delight in our tea, small sandwiches and best of all scones with clotted cream and jam. Can't wait to go back and our thanks to Amparo and Wilson for the great service.

Stayed May 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biltmore H, Managing Director at The Biltmore Hotel, responded to this review, May 15, 2014
Hello Angie,

Thank you for taking the time to write a review. I am glad that you enjoyed the afternoon tea!

We hope that you can come back for another great experience.

Your truly,

Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 13, 2014

Overall nice facility with very good service levels.Ive been ther twice in the last 6 weeks and enjoyed massages from Yuri and Adrian and both were outstanding.I'm an avid spa goer so a rating of 5 has to really be earned.Lunch at Fontana was also delightful as the courtyard setting makes you feel like you're on a European holiday.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biltmore H, Managing Director at The Biltmore Hotel, responded to this review, May 15, 2014
Hi Josie,

Thank you for the review! I am very pleased that you enjoyed the spa and the lunch at Fontana.

We hope to see you very soon!

Yours truly,

Matthias Kammerer
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Laguna Beach, California
Level Contributor
168 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 11, 2014

Step back in time and enjoy the wonderful character of the hotel that is updated for the present . It is as if time had not passed from it's early days of the 1920's. All of the charm has been preserved from the marble and fine wood carvings. There are two bird cages with little finch fluttering. There are photographs throughout the hotel illustrating the history of the hotel. Take time to view. One of our disappointments, and it was our fault. We missed the weekly tour that is given. When you check in be sure to check the activity calendar and try and take this tour. All of the staff were very friendly, interested and extended themselves to make you feel welcome. We used the services of the concierge and they all need a shout out for all of their great help, especially Robert. When we arrived it was well before check in, but we were more than pooped having a terrible red eye into Florida. We were given a choice of waiting for the room intended for us that would have had a pool and golf course view or opting for a ready room. We opted for a room right then and it was lovely overlooking the front fountain and lovely neighborhood. It was on the second floor and reached via a staircase that was a joy to use. Must say the elevator for those that used it felt and probably was a service elevator, but not real distraction would stay in our room again when we return and hope we do! We had a suite which had two flat screen TV's (quirk of the room is that the TV's are back to back so at times when you turned one off thee other went on...At first we were sure the room was haunted...just kidding) a sitting area and was, as others describe light and airy. The amenities were very nice as was the bedding. There are robes, slippers. The room was quite and bed comfortable I would have enjoyed having a coffee maker that I have enjoyed at other recent stays at other hotels. The bathroom was very roomy and updated without loosing its charm. The maid service was also excellent.The store was very nicely merchandised, even bought a stylish hat. Monique needs a shout out she was great. The pool was very comfortable and there is service around the pool for cocktails and eats. We had lunch at the pool and found the food fresh and yummy. Cocktails were also fresh in thought and ingredients. There are two very comfortable bars with old style club feeling. There is also a car evaluable for the hotel guests. There was never a situation when the car was not available , but best to reserve. There is also a very well equipped gym. We enjoyed their Sunday Brunch...reservations a must. We sat in the outside court adjacent to a wonderful fountain. There was an excellent guitarist The service again was excellent. Now be prepared this is not a "buffet" this is fine dining experience with tables surrounding the court yard chocked with yummy fresh well prepared foods of all varieties to select from including breakfast faire of egg dishes, oysters, crab, caviar, sushi, prime meats, ceviche, fruits and oh yes deserts that went on for ever. With all of the fine food it was hard to remember to leave a little room for the desserts. Now this does come with a price, not inexpensive but worth it. Ok. you have heard all of the good. I must say that there were complaints made about some of the banquet service and that is a shame.

Room Tip: Our room overlooked the front and was on the second floor and I don't believe over one of the ba...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Biltmore H, Managing Director at The Biltmore Hotel, responded to this review, May 15, 2014
Hello Byron,

Thank you for taking the time to write a lovely review, I truly appreciate it. I do hope you return to the Biltmore Hotel in the future and experience its "charm" again!

Yours truly,

Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falls Church, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 9, 2014

We attended a wedding at this beautiful, historic resort. Definitely explore the hallowed halls and grounds if you visit. The hotel is quite lovely. Food and drink was great for the wedding dinner and the next day buffet brunch. We loved lounging by the huge pool.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Matthias Kammerer at The Biltmore Hotel, responded to this review, May 11, 2014
Dear Guest,

we are happy to read that you and the wedding party spend memorable time with us. Thank you for taking the time to share and we look forward to your next stay with us.

Best regards

Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 9, 2014

the Biltmore is a throwback to the old days. Charming, beautiful, graceful and luxurious. The pool is the highlight, as is the cascades lounge overlooking the pool. Dinner at Fontana was amazing. remember to take time to use the gym and spa.

Room Tip: Seek room away from elevator, overlooking golf course or pool
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review, May 11, 2014
Dear Guest,

thank you for staying with us. We are please to see that you took advantage of the many offering at our luxury resort. Please let us know if we can assist you with any future reservations.

Best regards

Matthias Kammerer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clarita, California, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 8, 2014

We just returned from a convention at the Biltmore. The hotel is breath taking as you approach in terms of location and architecture. Sleeping rooms are light and airy. Angel met us in the lobby and gave us all the information we needed about the hotel and our room and was quite charming throughout our stay. We had both a wonderful lunch and dinner in Fontana with service that was very special.
Sadly though the meeting facilities and staff did not meet our expectations. The meeting rooms were well worn including duct tape on the carpet. The staff seemed largely disinterested in providing any service and often just ignored us. A grand hotel like this needs a staff that understands and respects a tradition of service and seems proud to be a part of the history of the Biltmore.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at The Biltmore Hotel, responded to this review, May 9, 2014
Dear Guest,

we pride ourselves in our meeting space and convention services and my sincere apologies for not meeting your expectations. Thank you for sharing these observations with us. We will use the feedback to review our facilities and services and take corrective actions right away. Our team is looking forward to your next stay, be it business or leisure.

Best regards

Matthias Kammerer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Coral Gables
#2 Green Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Biltmore Hotel 4*
Number of rooms: 273
Official Description (provided by the hotel):
Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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