We just returned from a birthday weekend at the Biltmore. The hotel itself is gorgeous, the pool is one of the nicest I've seen, the service was fantastic. We stayed in one of the tower suites. Here's the lowdown: the bed was uber comfortable and the view was stunning...panoramic view of the city and ocean in the background. The room itself was kinda bland. There was a balcony with no chairs on it...what's up with that?! The BIGGEST problem for me was the bathroom. It was very big with absolutely NO place to put your stuff. I had to leave all my toiletries in bags on the floor. I just don't get it. Women need counter space and there was plenty of room for this. At the price we paid I would expect details such as this not to be overlooked. When you have to get ready out of bags every day, it really kills the relaxed feeling you want in a luxury hotel. I also HIGHLY recommend that if you do stay in the tower, get your own ice on the 6th floor. We waited almost an hour for room service to bring us a bucket at 5 pm on Friday. (Tower is on the 14th floor and, obviously, no ice here). No ice for an hour during happy hour did not start the trip off right and they did not tell us we could get our own until we complained about the delay....they should have given us the option up front. Lastly, they were filming some kind of TV show that went on until 2 in the morning both nights we were there. Fortunately, I wear ear plugs to sleep, but DH does not and this kept him up both nights. Ask before booking if they are filming, apparently this happens a lot at this hotel.