My wife and two daughters have just returned from an absolutely delightful 5 night stay at the Biltmore. We are pretty fussy and have high standards. I also believe you get what you pay for up to a point, thereafter you pay for a name/brand.
In every respect the Biltmore ticks our boxes. The food is superb and beautifully presented. The rooms (we had two) are more than adequately sized, well decorated, clean and furnished in keeping with the property.
The pool is fabulous, 73 metres long (I think) and the water just at the right temperature. Cleaned daily and during the day by the attentive pool side staff. The sun loungers are of excellent quality, plenty of towels, umbrellas etc etc.
The golf course is well cared for and a pleasure to play, even though I left a couple of balls in the water protecting one of the greens!
The gym is very well appointed, the Spa superb (according to my wife), the harpist playing at high tea time a lovely touch.
The building itself is amazing, a real cross of architecture and such is the charm that you can feel equally at home wandering around in casual clothing as well as dressed to the nines.
As for the staff, well for us nothing was too much trouble for them. Courteous, polite, on hand, exactly what you would want without being fawned over.
I really could go on and on, I honestly could not fault the place or the people working there. I would go back there without a second thought, and certainly hope to next year.