I stayed at the Biltmore from July 6-8. I am going to break down the review by categories.
Service- The service here is impeccable. Everyone from the bellmen, front desk, concierge, room attendants’ and pool staff. They delivered the best. I was a bit apprehensive at first but, these people are highly trained and can just pick up on stuff. For example, if you are a more laid back, down to earth person, they are very personable and joke around. I also, saw them deliver on the other end of the spectrum and were very professional in etiquette and demeanor.
I was out strolling the grounds one night with my one year old and we got caught in a rain shower. Magically, someone appeared with a towel for the little guy! It really was just a few sprinkles but, they were right there. They also brought up milk for him one evening. All of this without even being asked!
They followed up with a phone call when I requested the crib and extra towels just to make sure that they had arrived.
Room- We had a junior suite with 2 beds and a sitting area. We had more than enough room to walk around, even with the crib and stroller in the room. The bathroom was very nice and clean. I am very anal about putting the baby in a dirty bath tub and walking around with out slippers on in a hotel room but, I never had any problems here.
Sheets and linens were clean and the beds were very comfortable. It looked like they had some sort of a mattress topper on top of the mattress.
They did turn down service both nights. Special treats were delivered to our room daily, one day fruit and wine and another day Bailey’s and chocolates.
Pool- I LOVED the pool here. It was big enough that I could find a spot where I would not bother any one who was not child friendly. The pool attendants’ were very attentive and always stopped to say hi and give a high five to the baby. We usually went to the pool in the early morning or later in the day so we never had an issue getting a great spot. I loved going down early in the morning and watching the birds eat the nuts or whatever they are fall from the trees, as well as the lizards running around. Around mid-day they had a live band playing by the pool side restaurant. I never reserved a cabana but, I did go in one to look around and they just looked so relaxing and serene. I don’t believe that at any one time more than one was being used.
Grounds- The grounds were beautiful. We saw a couple of weddings going on and they let me peek in on the ballroom that they were using for the dinner. It was so beautiful with the table arrangements and candles lit. 5 star all the way!
The hotel architecturally was breathtaking. It sort of reminded me of the Tower of Terror ride at Disney one night when it was lighting really bad out. The grounds were always well kept and there was constant grounds keeping going on. There is so much history to the hotel and the decorators did not miss a thing. Everything flowed together perfectly. From the light fixtures to the paintings.
Clientele- I was really surprised by the wide range of people staying here. From wealthy to just everyday middle class people. Everyone was very respectful of one’s space and help doors open if someone had there hands full.
I would definitely recommend this hotel. In fact I highly recommend you try it out!
- Official Description (provided by the hotel):
- Graced with effortless beauty and sophistication, The Biltmore Hotel is a national historic landmark located in the exclusive Coral Gables area with close proximity to Miami Beach and downtown Miami. The 273-room resort resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and celebrities since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis courts, the largest hotel pool on the East Coast of the United States with private cabanas, a European spa, and an award-winning fitness center. The hotel's dining destinations include the award winning Palme d'Or, recognized by Zagat as one of the best restaurants in the country; Fontana, a traditional Italian restaurant surrounding The Biltmore courtyard and fountain; the poolside Cascade and the 19th Hole Golf restaurant. The hotel also recently unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for leisure and business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. ... more less
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- Also Known As:
- Biltmore Hotel Coral Gables
- Biltmore Coral Gables