This is truly a grand hotel from the past where a renovation preserved the historical atmosphere of the early 1900's. I believe it was a veterans' hospital before the city purchased and is managed by a private investor.
It is primarily a conference and wedding venue with at least 3 weddings on my recent weekend and lots of merry noise near our room. The other hotel guests were 90% from abroad.
Our room was the big disappointment and we had an "upgrade" to a suite. It was tiny! Also the sofa had a large stain going down one cushion of wine? or blood? They were totally booked our weekend so no room change possible. We had to ask for our towels to be changed and the room was not cleaned by staff. I think this was because room cleaning is only offered in the a.m. and we were late risers.
But on to the excellent part.....the food. It was grand hotel food so rare today in a hotel. There were fresh baked breads and delicious pastries, I recommend the breakfast buffet. I was impressed by the small things in the dining room....real European-style butter from VT Butter and Cheese, genuine VT maple syrup, fantastic smoked bacon and an outstanding gruyere cheese omelette and of course excellent service ( all guests pay a 18% gratuity on food and separate resort fee daily. i We could not get a reservation to the new highly acclaimed French restaurant complete with famous French chef. It is considered one of Miami's finest dining experiences. So if you stay here reserve before your visit.
I would say the wait and guest staff to be above average. When in Miami again I would stay at another hotel and eat here when possible because of room size and hotel too busy with big events.