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“Simply Spectacular” 5 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 Hotels in Coral Gables
GreenLeadersGold level
Clearwater, Florida
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
100 helpful votes 100 helpful votes
“Simply Spectacular”
5 of 5 stars Reviewed July 5, 2013 via mobile

Deserving its excellent reputation, the Biltmore in Coral Gables will transport you to an era of fine elegance, exquisite appointments and fine dining- lost, or inaccessible to most. I can't praise the hotel and its attendant staff enough.

The hotel is a jewel. The Spa exquisite, the pool spectacular and spotless, the poolside cabanas quaint, private and comfortable-worth it, very nice gym, and the grounds well kept! The rooms were comfortable and well appointed. The bathrooms were a bit tight, but manageable.

We got a great Expedia 50% discount for the second night. They have this special going.

Stayed June 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, July 15, 2013
Thank you for this feedback. Our staff and management at The Biltmore always appreciate hearing from our guests. We’re delighted you and your family enjoyed the hospitality.
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899 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Durango CO
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 2, 2013

Myself and 3 of my New Yorker, 30 something girlfirends just left our weekend at the incredibly waspy Biltmore.

Upon arrival it has an elegance that cannot be denied. You can imagine the parties that were held there in it's hay-day. The interior decor is an odd combination of stately and shabby chic- but I would not complain about that - it general it is old world and lovely.

The problem is that there is ZERO hospitality. When paying "Biltmore" rates and looking for a "Biltmore" experience you shouldn't have to constantly seek out service. Nothing was easy at the Biltmore. To elaborate:
*We were never greeted by the pool or asked if we needed anything.
*When I finally approached a server to get us a drink - he said can you wait here? Instead of offering to bring them to us!!
*After an after noon swim we were shrugged at and told there were NO CLEAN towels. Sorry- (there were hundreds of filthy used towels scattering the grounds.
*WE WERE HUNG UP ON> 2X by room service while trying to make a simple coffee order.
*We left COVERED in mosquito bites. Covered. It is really unacceptable that they do not maintain this.
*We let a manager know of our struggles ... he bought us a round of drinks and the situation was never addressed again.

I am happy to indulge and spend a little extra to treat myself and I frankly often do ... In the immortal words of Pretty Woman, "Big Mistake, Huge."

I would never go here again nor recommend a friend or bride. Best luck catching up with the times Biltmore - you can't rely on your old world glamor forever.

(Walter, Fernando, and the man who made us our Cuban Coffee were lovely - they should be trainers.)

Room Tip: The 2 bedroom suite is for families ... maybe the whole hotel is.
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Top Contributor
66 reviews 66 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 2, 2013

Very impressive and classic hotel, with an outstanding architecture, and a very clean ambient. In fact, i never stayed here but, every time i come to Miami, i go there sunday morning to eat the worlds better brunch, which is a genuine food party and banquet, with all kinds of breads, fruits, red fruits, eggs and omelettes, and sea food, oysters, pastas, meet, pastry, cheese and everything else you can imagine, paired with magnifficent champagne. It is open to the public and you can make your visit even better if you stay forspending the whole day and include a visit to the most extraordinary and large and beautiful pool that i ever seen. I believe its the largest pool in the world. Besides, it is located close to golf and tennis courts.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, July 15, 2013
The Biltmore Sunday Champagne Brunch is recognized as one of the best in the country, having received numerous reviews and accolades from both patrons and the industry for its quality, price value, presentation, service and unique setting. We closely monitor the quality of our services and product at the Sunday Brunch to assure they are consistent with a world-class luxury resort. This positive feedback is most appreciated.
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Santa Cruz, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 1, 2013

I love this hotel!!! When you walk in the door everyone treats you like royalty. The rooms are clean, and the beds are extremely comfortable. The maid came to our door around 5:00 pm, to check to see if we needed anything, we didn't, but she left us with some delicious chocolate.The food at the restaurants is 1st class, and there is an area where you can get a cup of coffee, muffin, or fruit in the morning, or a cocktail in the evening. You have full use of their gym, fitness classes, and their beautiful pool. Although I didn't take advantage of it this time, they have a wonderful spa there as well.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, July 15, 2013
Our entire Biltmore team appreciates these kind words. It's always a pleasure to hear from our repeat guests. We look forward to your return and to delighting you again!
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Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 29, 2013

This is one of the most beautiful hotels in the US. The pool alone is worth the stay. It is the largest pool in the continental US,with a capacity of over 3000. It went on forever. Service was great, all staff smiled and were very nice. We could not have asked for any better service, the young man who brought up our luggage was exceptional explaining about the history of the hotel and would not take a tip. The only complaint was the bathroom and balcony were very small and the price of the room would have doubled for an upgrade.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, July 15, 2013
As a member of The Leading Hotels of the World, The Biltmore staff continuously strives to exceed our guests’ needs and expectations. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2013 via mobile

We felt as though we had stepped back in time. We always tey to stay at these beautiful old hotels. I hope they never go away. We love the traditions. High tea, masculine lounges and beautiful pools. This place had it all. Even an aviary. Very special!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, July 1, 2013
As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us.
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RepYoCity
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

This Historical Treasure is absolutely beautiful and the services they render are A + mazing! What a time my wife and I had swimming in America's largest heated pool. The grounds are well kept and have sparkling emerald greenery. Historic 1920 photos line the hallways on each floor and the urban legend is that the hotel is haunted. This possibly could be true as Al Capone, the most notorious gangster in American History frequented this fine establishment quite often in his day. There was a murder on the 13 floor in 1929 that to date is still unsolved. Ghost or no ghost this lovely four star elegant hotel in the gorgeous Coral Gables Community truly should not scare anyone away. I'd personally recommend this very fine place for all to see.

Room Tip: Request rooms with a balconies for a superfantastic view.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, July 1, 2013
We are very appreciative of your comments and look forward to welcoming you on your future return visits to the Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#2 Green Hotel in Coral Gables
#3 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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