I travel extensively and this was a HUGE disappointment. This was a hop and a skip from Palm Beach County ( 2 hour trip) for a girlfriends birthday and.... wow what a disappointment. We should of stayed in our our county and not bothered or flown out of town because this is a rip off. We were charged $789 for a suite with an adjoining room. We called 4 times in two hours time plus tipped the bellman $20.00 to come back and open the adjoining door because it needed a key and was not just a lock we could switch over, to no avail.....we had to walk downstairs and beg. The room service was terrible.... slider were like rubber non edible , do not order ever. we order four entrees and three were ok but, sliders were a choking tragedy. Rooms very old and not kept up, opened the curtains to a huge air handler. We had to call in the morning early after showering and realized our hanging clothes were never put in the closet!! Oh they forgot they will be up in 10 minutes, no sorry, zero, just hanging around like tip me! I have been in many countries and states and this was a disaster of a room! Look for other places to stay.