We had our wedding dinner here in December and I stayed the night before with my mom and sister, and then my husband and I stayed for our wedding night. The grounds and lobby are truly amazing-- the soaring ceilings, the bird cages, the archways, the tile work ... I could go on and on about the property itself. The rooms are not as impressive; we stayed in a jr. suite and found it adequate, but not more luxurious or impressive than any luxury hotel brand (Hyatt, Westin, etc.) The room was also tiny, so I can only imagine the size of the regular rooms! It was too cold to use the pool (the pool is not heated, so in winter months the water is ice cold due to the colder temps at night-- it may be 80 during the day but the pool is 65 at best, not enjoyable IMHO) so if you are seeking to use that particular amenity, you may want to reconsider in winter months. Room service was slow at night (ordered shrimp cocktail and waited over an hour, called to follow up, she said it would be right up ... almost as though they had forgotten :/) and no more expensive or tasty than any other place. The courtyard at La Fontana is very pretty and the food is expensive and average-good, depending on what you order. The bars are stately and cozy, the drinks are decent and expensive. The staff is hit or miss-- some are friendly, some are quiet and polite, and some are harried. I got a manicure, pedicure and eye brow shaping at the spa. My manicure was not very good, though I will say my pedicure and eye brow shaping were impressive, and the technician who did my pedicure was incredibly personable.
Now, this point really only relates to guests who have booked parties here, but I think it is worth mentioning because it belies the overall indifferent attitude of the management, and makes you realize they are resting on the beauty of its property to secure parties and hotel guests: we didn't have a big wedding utilizing one of the function rooms because the majority of our family could not travel to Florida, so we had a dinner for our immediate family of 25 at La Fontana after being married at nearby Fairchild Tropical Botanic Gardens and are having a bigger affair in NY next month ... the staff at La Fontana made the dinner special and we truly appreciated their efforts; however, it would have been nice had the hotel acknowledged it was our wedding night at all, in some small way-- a card, a bottle of wine, some chocolates, ANYTHING. Not so much as a "How was your wedding night?" at check out. It left a bad taste in our mouths.
So, the draw here is the property itself. If you are looking for gradeur a la Gatsby, this is the place for you!