We recently stayed at the Biltmore for a three days. It is one of the most breathtaking hotels I've ever seen. The staff was really amazing- they were always happy to help and went above and beyond. The room was immaculate and I've never stayed in a hotel with so many towels!! The housekeeping staff really paid attention to detail. There is also a complimentary car that will take you around the area and pick you up, which was great! The food is a bit overpriced, but that is our only negative comment. We will be saving our pennies so we can visit again. Great experince!