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“Oozes stately charm” 5 of 5 stars
Review of Biltmore Hotel

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Biltmore Hotel
4.0 of 5 Hotel   |   1200 Anastasia Avenue, Coral Gables, FL 33134   |  
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Ranked #1 of 11 hotels in Coral Gables
GreenLeadersGold level
San Diego, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Oozes stately charm”
5 of 5 stars Reviewed March 19, 2013

If you appreciate the detail that goes into restored historic hotels you have to visit the Biltmore. We stayed in an upper floor junior suite overlooking the golf course and appreciated the understated appointments. Management has done a good job keeping the charm (gotta love the wood paneling in the elevators!) while making this a property that works in 2013. The staff is fantastic. We enjoyed a drink in the golf course bar and the bartender was very personable. The pool area is a nice retreat. The spa is small but nicely done. We went to a dinner in the one of the ballrooms and the décor reminded me of a European salon. We also indulged in the Sunday brunch which was fabulous - the quality champagne alone was worth the price. We would highly recommend this as a quiet place to stay in the Miami area.

Room Tip: Go for one of the junior suites - you will love the extra space.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, April 8, 2013
The Biltmore is a designated National Historic Landmark property known for its rustic Mediterranean charm, which is usually warmly embraced by our guests. We’re delighted your stay with us was enjoyable.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2013

My wife and I recently stayed at the Biltmore. The best way to sum up our stay are 2 stories: The first night, my wife was ironing her pants to go to dinner. Something was on the iron and stained her pants. She took them to the concierge, they were cleaned and waiting for her in our room the next day. We forgot to make dinner reservations on Sat. night. At 6:15pm we wanted to know if we could find anyplace to eat at 6:30 or 7. The concierge showed us a list. We picked a popular very good restaurant. She called. Had a limo ready for us in 10 min. The driver was extremely friendly, took us to the restaurant. We were seated by 6:40. The manager and Chef made sure we were all set. The driver came immediately after dinner. And everyone smiled and told us, thank you for staying at the Biltmore. We will be back.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, March 19, 2013
As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us.
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jersey city nj
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2013

I stayed 3 nights at Biltmore recently. This is a really interesting historic hotel and for the most part has held up well. But it is showing aging issues. If it wasn't a Leading Hotel of the World I would forgive the minor issues--
The Staff --really wonderful staff. Everyone we encountered were helpful and accomodating. Loved hearing a real voice for my wakeup call and not a computer.
The food- for the most part very very good. Fontana was solid the times we ate there..they were able to make their bolognese with a gluten free pasta which was really nice (although unfortunately undercooked but still delicious!). The food by the pool..not what I expected. Good but not great. Not worth the price tag. Eggs Benedict with truffle hollandaise at the Fontana tho...Just what I expected. I hope I didn't embarrass myself by licking the plate....
The room--very comfortable. Bed perfect. Shower good pressure but shower head and controls need to be upgraded. Asked for foam pillows and got them--however the sheer curtain in room had what looked like a huge chunk of peanut butter on it. Told concierge when I checked in..he said he'd have housekeeping change it the next day. They never did. I had a small balcony off my room. I went out for fresh air and noticed so many of the tiles missing and paint chipping. No flowers...kind of just old. Loved the turndown service.
The resort--I can't speak of the pool--it looked lovely but the water was VERY cold. The gym was well equipped but i opted for a walk which they had directions for at the club--great way to see the neighborhood. Which is stunning!
Overall--wouldn't be upset if I stayed there again--clean, great service, good food and a great history. Rumor has it there are ghosts...I guess they liked their stay there too!

Room Tip: I stayed in a room high up facing front of hotel. Doves and birds have nested above on roof. I use...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, March 20, 2013
As one of The Leading Hotels of the World, we continuously strive to exceed the needs and expectations of our guests; therefore your feedback is very important to us. We appreciate the time you took to comment in detail about your stay with us, and regret that your experience did not completely meet your expectations with regards to the housekeeping issues. Please rest assured that we have taken the appropriate measures to address this issue to prevent any future occurrences. Regarding your comments about the balcony, we are in the process of updating all the balconies, and we can assure you that you will see a big difference in our appearance upon your return visit.
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Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 15, 2013

I love this hotel and it's a great change of pace from the craziness of downtown or South Beach.
This is a historical property and it's fun to just walk around and explore the hotel. Walk over to the ballrooms as well because they are beautiful. The lobby is gorgeous with the painted ceiling and the live birds in cages. Early in the morning and late at night you can see them curled up in their nests.

Sitting in the bar around the pool is a great treat and they make a fabulous mojito. Don't miss it.

The rooms are a bit small but very charming.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, March 19, 2013
The Biltmore is a designated National Historic Landmark property known for its rustic Mediterranean charm, which is usually warmly embraced by our guests. We’re delighted your stay with us was enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2013

We were there for a 2-day conference and had a very pleasant stay. We found helpful service with a smile, very good restaurants and food was great, well appointed fitness center with steam/sauna rooms, excellent golf, pool and conveniently located in charming Coral Gables which is just minutes from Miami International airport. Room was somewhat small but clean and reasonably updated with sitting area, two TVs and fast wireless internet connection. Great view of the golf course. Things went smooth. Had no problems that needed resolution. Have nothing to rant about. It is an upscale property so 4-stars are deserved.

Room Tip: Ask for rooms overlooking the golf course.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, March 19, 2013
We are very appreciative of your comments and look forward to welcoming you on your future return visits to the Biltmore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 14, 2013

Unfortunately our stay at the Biltmore in Coral Gables was very disappointing. While there were various little things that went wrong the biggest drawback was how we felt 'nickled and dimed'. At the price of these rooms they should be providing more than a pretty bed -- none of the little things that go with a luxury hotel were there. Simple example: there are no coffee makers in the room and free coffee was only available until 7am (not to mention at 7:05 everything is put away as if it never happened). It was our son's birthday and not one effort was made to recognize it; but, if you listen to the hotel's on-hold recording 'they love kids'. Well, we did not receive one kid accommodation and the hotel boasts of fresh-baked cookies at night, kids robes, etc. And the icing on the cake was that we did not know until our last day that there was a kids menu for breakfast and all the while they were charging us for adult breakfasts. We were looking for a luxurious family stay and unfortunately this was not it.

Room Tip: Do not stay in a room above the banquet room. During our stay there was a wedding that kept us up a...
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  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, March 20, 2013
Thank you for taking the time to tell us about your stay at The Biltmore. As one of The Leading Hotels of the World, we continuously strive to exceed your needs and expectations; therefore your feedback is very important to us. We regret that your experience did not completely meet your expectations. Regarding the children's amenities, please rest assured that we are investigating this issue internally in order to take the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 12, 2013

Really a very friendly environment in a historic hotel. Very good to consider if you want a hotel with golf away from the beaches. Good food in nice venues one thing I would point out: many historic hotels in the South have recently upgraded their guest rooms. The Biltmore has not kept pace on this issue. The night views from the upper floors of the nearby towns are very nice . The facility is most convenient to the Miami airport

Room Tip: The suites on the top level are quite roomy but the furnishings need some new fabric. Also no tub in...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review, March 20, 2013
Here at the Biltmore, we welcome constructive feedback from all of our guests as an integral part of monitoring services and product throughout the resort. It’s our desire to ensure every guest experience is both exceptional and memorable. Regarding your comment about upgrading our rooms, please know that we are constantly reviewing our room product with regards to furniture and amenities. Thank you for taking the time to share your impressions with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Biltmore Hotel

Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Phone Number:
Location: United States > Florida > Coral Gables
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Coral Gables
#2 Green Hotel in Coral Gables
#3 Business Hotel in Coral Gables
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Biltmore Hotel 4*
Official Description (provided by the hotel):
The AAA Four Diamond Awarded hotel features 275 guest rooms including 130 spacious Mediterranean styled suites and two famed Presidential Suites, a Donald Ross 18 hole golf course, 10 lighted tennis courts, the signature Palme d’Or restaurant, Biltmore Spa, The Culinary Academy, 75,000 square feet of meeting and function space and is a preferred venue for notable high society events and weddings.The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables

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