Unfortunately our stay at the Biltmore in Coral Gables was very disappointing. While there were various little things that went wrong the biggest drawback was how we felt 'nickled and dimed'. At the price of these rooms they should be providing more than a pretty bed -- none of the little things that go with a luxury hotel were there. Simple example: there are no coffee makers in the room and free coffee was only available until 7am (not to mention at 7:05 everything is put away as if it never happened). It was our son's birthday and not one effort was made to recognize it; but, if you listen to the hotel's on-hold recording 'they love kids'. Well, we did not receive one kid accommodation and the hotel boasts of fresh-baked cookies at night, kids robes, etc. And the icing on the cake was that we did not know until our last day that there was a kids menu for breakfast and all the while they were charging us for adult breakfasts. We were looking for a luxurious family stay and unfortunately this was not it.