Unfortunately our stay at the Biltmore in Coral Gables was very disappointing. While there were various little things that went wrong the biggest drawback was how we felt 'nickled and dimed'. At the price of these rooms they should be providing more than a pretty bed -- none of the little things that go with a luxury hotel were there. Simple example: there are no coffee makers in the room and free coffee was only available until 7am (not to mention at 7:05 everything is put away as if it never happened). It was our son's birthday and not one effort was made to recognize it; but, if you listen to the hotel's on-hold recording 'they love kids'. Well, we did not receive one kid accommodation and the hotel boasts of fresh-baked cookies at night, kids robes, etc. And the icing on the cake was that we did not know until our last day that there was a kids menu for breakfast and all the while they were charging us for adult breakfasts. We were looking for a luxurious family stay and unfortunately this was not it.
- Also Known As:
- Biltmore Hotel Coral Gables
- Biltmore Coral Gables
- Official Description (provided by the hotel):
- The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more less
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