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Biltmore Hotel: Traveler Reviews

4.0 of 5
1200 Anastasia Avenue, Coral Gables, FL 33134
Hotel amenities
Biltmore Hotel
Ranked #1 of 13 hotels in Coral Gables
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577 reviews from our community

Traveler rating
    340
    134
    54
    33
    16
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Families
147
 
Couples
189
 
Solo
26
 
Business
116
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bermuda
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
58 helpful votes 58 helpful votes
“Don't give your email address”
1 of 5 stars Reviewed February 15, 2013

Having had a satisfactory stay at this hotel I have been hounded by emails from them. Despite unsubscribing they still keep coming. While the hotel is okay it isn't worth the continual badgering. It is difficult to make a reservation and stay without giving one's email so I won't be staying again.

Stayed October 2012, traveled with friends
Was this review helpful? Yes 2
Ask nickdodger about Biltmore Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review
February 26, 2013
We did respond to this comment several weeks ago, but it appears that was never posted on this website. We do understand the concern with being "overly e-mailed"; we will happily remove your e-mail address if you communicate directly with our PR office, as we cannot tell by the information attached to your comment what that address actually is.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Living in a castle”
5 of 5 stars Reviewed February 8, 2013

This might not be the place for design addicts, because the mixture of moresque, art deco and belle epoque with some sugar plum expects some tolerance in matter of taste. Nevertheless: This is a real Grand Hotel, where an experienced crew makes the guest feel home. You need a short ride into the center of Coral Gables? No problem, the Biltmore's town care takes you und picks you up. You are checking in late after a long flight? You'll find a bottle of a very good Californian pinot noir and some fruit in your room (complimentary). You like to swim? The pool has more than olympic size. Linens , pillows, beds: pure luxury. If you go to Miami (and can afford it): again, again and again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Reinhard B about Biltmore Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review
February 12, 2013
We are very appreciative of your comments and look forward to welcoming you on your future return visits to the Biltmore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Massachusetts
1 review
“Iconic”
5 of 5 stars Reviewed January 29, 2013

The Biltmore in Coral Gables is an iconic treasure. It is full of the history of this beautiful part of Miami (Coral Gables FL) and the hotel does a great job in trying to preserve the old world beauty of this lovely hotel. It is my first choice when visiting Coral Gables and Miami. The staff work hard at European style service. We hosted a wedding for my daughter and the staff were wonderful to work with. We will return on future trips to Miami.

Room Tip: Ask for a room with a balcony facing the golf course.
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jane R about Biltmore Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review
January 31, 2013
Thank you for this feedback. Our staff and management at Biltmore always appreciate hearing from our guests. We’re delighted you, your family and your guests enjoyed the hospitality for this very special occasion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Top Contributor
66 reviews 66 reviews
42 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
“A classic hotel”
4 of 5 stars Reviewed January 29, 2013

We repeat stay after a few years specially to enjoy its Sunday brunch, still spectacular (but this time missing lobster!) I Advise you to visit the excellent assortment of desserts before you start eating. But nevertheless we detected a decline in service staff (always demanding more than looking for a tip) which is worrying for a hotel of its category.
Otherwise, spacious and comfortable suites, spectacular pool, golf ... but little else. Therefore, according to your needs or interests in Miami, there are other very good hotels in other areas of the city

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Miquelg about Biltmore Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review
January 31, 2013
Thank you for taking the time to share this feedback. Your comments regarding an observed decline in service are of concern, because among the many charges included in our $20 daily resort fee (a standard charge in South Florida hotels) is the inclusion of bellman gratuities for arrivals and departures. To that end, we encourage you to contact the Managing Director’s office directly, so we may address this issue thoroughly with you.
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Zurich, Switzerland
Top Contributor
90 reviews 90 reviews
49 hotel reviews
Reviews in 48 cities Reviews in 48 cities
70 helpful votes 70 helpful votes
“Good service, particularly concierge - decent rooms - historic venue”
4 of 5 stars Reviewed January 27, 2013

While not the most "all cons" hotel in Miami, it is a great location and very historic for those of you looking for a bit of peace and quiet -- and tranquility -- in Coral Gables. The conference facilities were acceptable, and I was very impressed with the catering spreads for breakfast. For lunch, the staff were even willing to organize a special meal to accommodate my dietary concerns at the last minute (i.e. something a bit abnormal). It was appreciated.

The highlights of the service experience, however, were Jorge (?) at the concierge in the morning who went above and beyond to help me get something that I could eat for breakfast and gave me great tips about where to go running when I discovered that the gym was closed in the morning. I also had a rather amazing bell boy when I checked in during the evening who was very solicitous and keen to be of good service (although it felt a bit overanxious / trying to hard on another level). Bottom line = was pleased by how responsive and careful people were.

The facilities are grand, but a bit aging. That having been said, there is a charm to them that is still of a high quality. The gym is fully kitted out and quite good when it is open.

The bathroom was recently renovated, which meant it was quite decent. I can imagine that, a few years ago, it would have been a bit tatty. But they did well to keep the updates with some graceful stone and have everything looking very slick. The bed and the bedding was very nice. One of the big issues, however, is the lighting in the room. When you enter the room, there is only one switch that turns on a dim light that is not much brighter than an iPhone. Getting to any of the table lamps was a bit challenging because of the layout of the room and furniture. While I appreciate mood lighting and that not every hotel has ceiling lighting, this was one of the most extreme "light challenges" of all of my travels.

Stayed January 2013, traveled on business
Was this review helpful? Yes 1
Ask sd_in_switzerland about Biltmore Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerCoralGables, Managing Director at Biltmore Hotel, responded to this review
January 31, 2013
We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. Your positive feedback is most appreciated, and your comments about the lighting and furniture placement in your room have been passed along to the appropriate departments for remedying.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Biltmore Hotel

Also Known As:
Biltmore Hotel Coral Gables
Biltmore Coral Gables
Address: 1200 Anastasia Avenue, Coral Gables, FL 33134
Region: United States > Florida > Coral Gables
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Coral Gables
#1 Luxury Hotels in Coral Gables
#1 Romantic Hotels in Coral Gables
#2 Business Hotels in Coral Gables
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The legendary Biltmore Hotel in Coral Gables has been a favorite of world leaders, celebrities, and sports stars since its opening in the 1920s. Offering much more than exceptional accommodations, the Biltmore Hotel showcases championship golf, cosmopolitan dining, a luxury spa and premier conference facilities, all while exceeding our refined guests’ expectations. Perhaps this is why we’ve remained Miami’s only four-star, four-diamond hotel for six consecutive years. Graced with natural elegance and sophistication, the Biltmore Hotel offers a stunning location in the exclusive Coral Gables area, minutes from South Beach, downtown Miami, Coconut Grove and the Coral Gables business district. Surround yourself by old world charm and beauty at the Biltmore Hotel. ... more   less 
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